Planning Services Support Advisor

Planning Services Support Advisor

Location:

Brecon
Salary: GRADE 10 £ 28,598 - £30,024
Vacancy Type:
Permanent

Hours:

37 hours per week
Closing Date: 11 August 2026
Interview Date: 18 August 2026

Job Purpose:

To support the Planning Department as a member of the customer service team providing telephone, face-to-face and administrative support to the planning function.
Main Responsibilities
 
* To maintain and upload planning information to public access, ensuring data is checked to ensure compliance with regulations (GDPR)
 
* To register planning applications and other types of planning applications and enquiries onto the planning database
 
* To send out planning decision notices
 
* To undertake Property searches for each Local Authority with land within the boundary of the National Park within strict timescales.
 
* Answer and filter planning telephone calls and transfer where necessary to the appropriate officer, taking messages in their absence.
 
* Assist the public and other callers to the office with general planning enquiries, providing assistance where necessary and directing them to relevant planning guidance and policies.
 
* Take planning application payments by phone and in person.
 
* To complete data checks on Public Access to ensure online compliance with GDPR requirements.
 
* Scanning/Archiving of planning data.
 
* Replotting historic planning files onto the planning database to maintain a complete planning history.
 
* Attend and contribute at Planning Administration Meetings, Planning Meetings and All Staff meetings.
 
* Monitor development management and other specialist officers movements to advise callers as to the best time to contact specific officers.
 
* Interrogate the planning register and database to ensure people inspecting planning applications have all the relevant information.
 
* To assist with reviewing and updating public content on our website – policies and advice notes.
 
* Assist in generating weekly lists of planning applications.
 
* Assist with re-consultations and restarts of current planning applications.
 
* Assist with collating the relevant documents and information required for Appeals.
 
* Provide administrative support to officers when required.
 
* Assist members of the public to measure plans and understand drawings when requested.
 
* Identifying, plotting and running planning constraints on GIS computer map database
 
* Provide assistance at Committee Meetings and Member Site Visits when required i.e. provide cover for committee clerk and webcasting of planning committee meetings.
 
* Preparation of Planning Committee plans, reports and presentation work under the direction of the Planning Services Supervisor.
 
* Any other duties appropriate to the grade and nature of the post as directed by the Planning Services Supervisor and Head of Development Management.
Person Specification

Essential Criteria
 
* 5 GCSE’s grade A – C or equivalent
 
* Good communication/Interpersonal skills and an ability to deal professionally with members of the public, BBNPA Members and staff
 
* Ability to work as part of a team to promote the work of the BBNPA.
 
* Possess intermediate computer skills and have knowledge and experience of using
 
* Microsoft Office and Share Point
 
* Ability to read, measure and understand plans, maps and drawings
 
* Ability to type
To Apply
If you feel you are a suitable candidate and would like to work for Bannau Brycheiniog National Park, please click apply to be redirected to our website to complete your application