IT System Administrator - Journey

Salary: $90,096 - $121,176
* Annually

Department:
Information Technology

Reports to:

Director Director of Computing Infrastructure

This position will remain open for a minimum of seven (7) days. The College reserves the right to close the recruitment at any time after the minimum posting period once a sufficient applicant pool has been established. All classified positions will start their salary at Step

A.

This position’s work supports the whole college community and their partners. Due to the advanced knowledge required for performing this job effectively, this position also serves as a technical reference for the Information Technology management team.

• Coordinate, configure, implement, and maintain virtual and physical Windows and Linux servers. Recommends in developing standards for implementing software and hardware for infrastructure servers.
• Install, modify, and delete virtual machines. Modify Hypervisor settings. Analyze server performance data and recommends capacity and configuration standards.
• Works with the Director of Computing Infrastructure and other system administrators to maintain system backups, develop data storage and disaster recovery strategies, and monitor cybersecurity of systems.
• Monitor and implement backups, verify storage configuration and use, and analyze and modify the configuration of security policies across infrastructure systems.
• Assists in conducting searches and recovering email in Office
  365 eDiscovery when needed.
• Communicates and coordinates with other senior technical staff to permanently resolve recurring or common issues across applications; escalates to management when appropriate.
• Provides assistance and training on Exchange
  365 and other server applications to lower-level technicians. Works with other system administrators and the supervisor on the creation and configuration of security and other policies for all infrastructure applications.
• Submitting email searches and verifying emails are deleted. Analyzes M365 operation for errors. Demonstrates M365 operations to other technicians. Creates and modifies M365 security policies.
• Supports the current Amazon Web Services (AWS) server/file backup system for retentionanddisasterrecovery.
  
  Essentialforsystemrecoveryincaseofanetworkserverfailure. Part of the team for disaster recovery.
• Manage storage, configure logins for AWS, analyze resource usage in AWS.
• Implements, Upgrades, configures, and maintains Microsoft 365 and other infrastructure applications and systems:
  Microsoft (MS) Office
  365, Teams, SharePoint, One Drive, MS Exchange, other applications.
• Implement configuration changes for Microsoft
  365 apps. Analyzes application licensing. Analyzes on-premise Exchange system configuration and email flow. Analyzes anti-spam settings on M365 and Exchange on-premise. Configures application deployment to servers and workstations via Intune and AD policies.
• Works with other departments providing server and application support for Authentication, phone, and environmental controls.
• Configure conditional access policies. Modify server OS settings via Intune or AD Policies. Troubleshoot issues that affect multiple users.
• Routinely verifies system status and performance, effectively fine-tuning systems as needed.
• Check Server OS performance metrics to determine performance issues.

• System administration – documented experience focusing on Windows, Active Directory, and Linux environments, including application support.
• Operational and moderate administrative expertise in Microsoft Office 365, Active Directory, Exchange, and VEEAM/AWS backup solutions.
• Operational and moderate administrative expertise in endpoint device management configuration…