IT Manager - Cybersecurity & Infrastructure Leader

Information Technology Manager

Full-Time,On-Site in Bremerton, WA(Remote up to 25% may be available after completion of training)

Hiring Range:
This position has a compensation range that spans the salary threshold for Washington State, which means that this position may be classified as either non-exempt (hourly) or exempt (salaried), depending on the candidate’s qualifications, including education, experience, and other relevant factors.

Non-Exempt (Hourly): $36.15 - $38.54 per hour

Exempt (Salaried): $80,168.40 - $93,984.80 per year

Benefits at a Glance

• Comprehensive Coverage:
  Health, Dental & Vision
• Generous PTO:
  Up to 19 days + 2 mental health days + 10 holidays (pro-rated for part-time)
• Fully Paid YMCA Membership for you and eligible family members
• Company-Paid Life & Disability Insurance
• Student Loan Assistance & Professional Development
• 403(b) Retirement Plan with Company Contributions
• Employee Assistance Program (EAP)
• Pet Insurance
• Free Wellness App (2
  
  Morrow Health)
• Collaborative, Supportive Team Environment

Kitsap Mental Health Services (KMHS) is seeking an Information Technology Manager to lead the agency's Systems Administration and Help Desk teams. This position helps ensure technology systems remain secure, reliable, and available to support daily operations and client care. The role provides technical leadership for infrastructure, cybersecurity, and service delivery while supporting the continued growth of the agency's technology environment. If you're committed to building dependable technology services that support quality care, we welcome your application.

Primary Responsibilities:

• Provide technical leadership for infrastructure, systems administration, cybersecurity, and end-user support functions.

• Maintain secure, reliable, and cost-effective technology standards, procedures, and documentation.

• Oversee daily cybersecurity operations, including endpoint protection, access management, patching, email security, and vulnerability management.

• Coordinate incident response, security assessments, audits, remediation efforts, awareness activities, and policy compliance initiatives.

• Report cybersecurity risks, incidents, and recommendations to leadership.

• Manage Help Desk operations, infrastructure services, backups, restoration activities, and overall service delivery.

• Prioritize and assign operational, support, maintenance, security, and project-related work.

• Monitor service performance, workloads, operational trends, and system reliability to improve service delivery.

• Manage technology-related components of the agency's business continuity and disaster recovery program.

• Partner with department leaders to identify critical systems, recovery priorities, dependencies, and continuity risks.

• Coordinate continuity testing activities and corrective actions.

• Manage technology, infrastructure, systems, and cybersecurity projects from planning through implementation and operational transition.

• Coordinate efforts between IT staff, agency departments, vendors, and project stakeholders.

• Communicate project progress, risks, resource needs, and key decisions.

• Serve as a liaison between Information Technology and agency departments.

• Communicate technical information effectively to leadership and staff.

• Maintain appropriate staffing levels and after-hours coverage.

• Establish team priorities, responsibilities, and performance expectations.

• Represent Information Technology in meetings, work groups, and vendor engagements.

• Oversee Information Technology Team operations.

• Provide leadership, coaching, development, and supervision to System Administrators and Help Desk Technicians.

• Participate in hiring, onboarding, training, and performance management activities.

• Collaborate with the…