IT and Facilities Operations Manager

We are seeking an IT and Facilities Operations Manager to play a vital role in ensuring our day-to-day operations run smoothly, efficiently, and in alignment with our mission to support individuals with disabilities and their families.

The IT & Facilities Operations Manager plays a vital role in supporting the organization's mission by proactively ensuring that its facilities, systems, and operations run safely, efficiently, and effectively. This manager serves as liaison to information technology providers and leads initiatives related to risk management, emergency preparedness, and regulatory compliance. This position is essential in ensuring that all staff members have the tools and resources necessary to perform their roles.

This position oversees the day-to-day management of buildings and grounds, vendor and contract relationships, purchasing and inventory, and agency-wide safety programs. The IT and Facilities Manager helps create a safe, functional, and welcoming environment that enables staff and programs to thrive.

Holly Ridge Center is a nonprofit organization offering highly specialized programs and services for children and adults with disabilities. Founded in 1963, we have continuously offered support, guidance, education and highly specialized programs and services in Kitsap and North Mason Counties. Through these efforts, Holly Ridge Center strives to create an inclusive community where we learn, work, and play together.

This full-time role receives competitive pay of $61k-$80k/year and an excellent benefits package that includes:

• 12 Paid Holidays
• 22 days of PTO (1st year, increases thereafter)
• Medical/Dental/Vision
• Life & Disability Insurance
• 401(k) with matching opportunities (currently 25% match)
• EAP
• Qualified employer of the Public Loan Forgiveness Program

Required Knowledge, Skills, and/or Abilities

• Expertise in Microsoft Office, especially SharePoint, One Drive, Excel, Word, and Outlook
• Proficiency in Microsoft 365 admin center, including Exchange and Microsoft Entra
• Strong knowledge of building systems, preventive maintenance, and facility operations
• Proven ability to plan, prioritize, and manage multiple projects with attention to detail and deadlines
• Excellent communication and interpersonal skills for collaborating across departments and with external partners
• Sound judgment and problem‑solving skills, especially in urgent or emergency situations
• Proficiency in using technology for facilities tracking, inventory management, and communications
• Commitment to the organization's mission and values
• Ability to pass criminal history background check

Education, Training, and/or Work Experience

• Bachelor's degree in Business Administration, Information Systems, Facilities Management, Public Administration, or a related field preferred, however, an equivalent combination of education, certifications, and relevant experience will be considered.
• Minimum 3–5 years of progressively responsible experience in facilities, IT systems, risk management, or operations.
• Experience in nonprofit, education, healthcare, or mission-driven organization is strongly preferred.
• Demonstrated experience managing vendors, service contracts, technology inventory, and facility maintenance operations.
• Familiarity with regulatory and safety requirements, including risk management, OSHA, ADA, HIPAA, and emergency preparedness.
• Experience coordinating or liaising with information technology providers and using Microsoft 365 Admin Center, Entra, or similar enterprise tools.
• Relevant certifications (e.g., Microsoft 365 Admin, SHRM‑CP/PHR, PMP, Lean Six Sigma, IFMA/BOMI Facilities Certs, OSHA Safety Cert, HIPAA Security) are highly valued.
• HIPAA Security training required; may be completed upon hire.
• Purchasing and inventory management experience preferred.

• Valid Washington State driver's license, reliable transportation, proof of required personal liability insurance, and clean driving record (as defined by HRC's insurance policy)
• CPR/First Aid Certification desired