Manager of Mobile Crisis Outreach

• Comprehensive Coverage:
  Health, Dental & Vision
• Generous PTO:
  Up to 19 days + 2 mental health days + 10 holidays (pro-rated for part-time)
• Fully Paid YMCA Membership for you and eligible family members
• Company-Paid Life & Disability Insurance
• Student Loan Assistance & Professional Development
• 403(b) Retirement Plan with Company Contributions
• Employee Assistance Program (EAP)
• Pet Insurance
• Free Wellness App (2
  
  Morrow Health)
• Collaborative, Supportive Team Environment

Kitsap Mental Health Services (KMHS) is seeking an MCOT Operations Manager to provide clinical and administrative management for our Mobile Crisis Outreach Team, teams keeping with State and SBHASO mandated crisis services. This role ensures high quality, well-coordinated clinical care across the team and community providers. You will guide clinical decision‑making, ensure regulatory compliance, and strengthen team effectiveness during high‑acuity situations.

If you are driven to lead exciting and meaningful crisis work that directly impacts the community we serve,

• Maintain a thorough working knowledge of the principles of crisis intervention that focus on rapid resolution of a crisis to prevent further deterioration, to achieve a pre-crisis level of functioning, to promote growth & effective problem solving, and to recognize danger signs to prevent negative outcomes.
• Maintain a thorough working knowledge of Washington State statutes and regulatory codes that govern and direct the responsibilities of members of the Crisis Response Team.
  
  Keep abreast of changes to the statutes, regulatory codes, and/or contract requirements on an ongoing basis and ensure that members of the Mobile Crisis Outreach Team are apprised of and trained to understand and apply changes appropriately in the carrying out of their responsibilities.
• Assist in the development and maintenance of positive, collaborative relationships with all KMHS programs, ancillary providers, and/or other public or private agencies, in order to provide an essential level of care for consumers and service to the community, and to further and enhance the overall mission and goals of the agency.
• Report to and strategize with your supervisor on any trends, grievances, community or public relations issues which may negatively impact the overall reputation of the MCOT or the agency, or which may interfere with the ability of the MCOT to carry out its stated mission.
• Maintain a thorough working knowledge of family dynamics processes during crisis episodes to ensure helpful, supportive problem solving that promote growth, education and ongoing collaboration with the treatment team.
• Provide supervision to staff, with case material and regularly scheduled interaction, to develop or improve the staff’s therapeutic effectiveness in practice. Provide an initial review of case records to ensure that appropriate standards of care are maintained according to agency, regulatory, contractual, or judicial requirements.
• Ensure staff know and follow agency policies and procedures that meet clinical needs without compromising the safety of staff, clients, and other stakeholders involved in a crisis episode.
• Ensure that an appropriate continuum of care and intervention is applied during crisis response episodes.
  
  Ensure that face‑to‑face interventions are carried out when clinically indicated or requested. Ensure that appropriate follow‑up interventions occur to minimize gaps in services. As necessary, act as the primary liaison between the MCOT and the public or other agency departments, ensuring appropriate follow up and coordination of services.
• Ensur…