Quality Manager

Location: Cricklewood

Own the standard. Drive excellence. Shape the future. Quality isn’t just about finding problems. It’s about building products, processes and teams that get it right first time. We’re looking for an ambitious and highly capable Quality Manager to lead our quality function across the manufacture, assembly, testing and delivery of high-performance subsea products and systems. This is a pivotal role with real influence.

Benefits alongside a competitive salary include:

- 37 hours per week – 8.30am to 4.30pm Monday to Thursday and 4pm finish on a Friday. Flexi-time is available. 10% management incentive bonus based on company performance 25 days holidays and 8 bank holidays 5% salary sacrifice pension Private healthcare and 2x base salary life assurance You’ll own the Quality Management System, lead our Quality team and work closely with customers, suppliers, operations and senior leadership to ensure we deliver products that meet the highest standards of quality, reliability and performance.

From the shop floor to the boardroom, you’ll have the authority to challenge, improve and make things better. And when quality matters most, you’ll have the authority to stop the shipment of a non-conforming product. Your mission Make quality a competitive advantage. You’ll ensure quality is embedded throughout the entire product lifecycle — from contract review and supplier selection through manufacturing, inspection, testing, final acceptance and delivery.

You’ll champion continual improvement, turn data into action and ensure lessons learned become better processes, better products and better customer outcomes. At the same time, you’ll lead and develop a talented quality team, building a culture where quality is everyone's responsibility. What you'll own Quality Leadership Lead all Quality Assurance and Quality Control activities across manufacturing, assembly, testing and delivery.

Own, manage and continually improve the Quality Management System in accordance with ISO 9001 and API Q1, where applicable. Ensure quality requirements are embedded throughout the complete product lifecycle. Define and implement standards, methods and procedures for inspection, testing and product acceptance. Lead final acceptance testing and ensure products meet customer and business requirements. Customers & Suppliers You’ll be a key face of quality to our customers and supply chain.

You’ll lead customer quality interactions including:
Customer audits Witness testing Concession requests Quality performance reviews Customer quality issues and investigations You’ll also work closely with Supply Chain to improve supplier performance, support critical supplier audits and develop robust supplier quality assurance and control processes. Audits, Compliance & Improvement You’ll take ownership of our internal and external audit programme, ensuring we’re not simply maintaining certification — we’re continuously raising the bar.

You’ll:
Lead internal and external audits. Manage the Kirkbymoorside internal audit programme. Train and develop internal auditors. Drive root cause analysis and corrective actions. Ensure robust material, component and manufacturing traceability. Identify trends and opportunities through quality data and performance analysis and turn problems into permanent improvements. Problem Solving When something goes wrong, you’ll be at the heart of finding out why — and making sure it doesn’t happen again.

You’ll lead investigations into non-conformances and customer issues, using structured root cause analysis and corrective/preventative action methodologies. Whether it’s a manufacturing issue, supplier problem or customer concern, you'll bring rigour, curiosity and a solutions-focused mindset. Lead & Develop…