Partnership Services Executive

Job Title:

Partnership Services Executive Job Grade:
Level 1

Reports to:

Partnership Services Lead

Location:

Vantage Department:
Commercial Sub-department:
Partnership Services Salary: £32,000

Now going into our sixth year as a Premier League Club, Brentford FC is established in the top level of English football. Growth on the pitch is helping growth off the pitch and as such, we have an exciting opportunity for an experienced, creative, resourceful, team player to join our dynamic Partnership Services team. The Partnership Services team carry out a diverse range of activities and events throughout the calendar to ensure the club is fulfilling its contractual obligations to partners and to ensure that each partner maximises the value of their investment with the Club.

Working with the Partnership Services Lead, this role will support our partnerships team with maximizing partnerships growth and achieving revenue targets but play an important role in the planning and delivery of partner assets and activations and will be responsible for enhancing current and new partner relationships.

• Work with Partnership Services Lead to help to create and deliver seasonal activation plans for selected club partners
• Be main day-to-day contact for selected club partners
• Collaborate with partners to create and deliver innovative and engaging ways to drive partner satisfaction and achieve clearly defined partner objectives
• Assist in management and delivery of partner events and experiences for example, matchday activations, Play on the Pitch experiences, Training Ground visits etc
• Assist in ensuring Club Partners’ contractual assets are delivered in full, holding meetings with internal departments to ensure contracted assets are delivered on time and to the highest possible standard
• Develop and maintain excellent relationships with key internal and external stakeholders to help deliver innovative activations on both Matchdays and non-Matchdays
• Ensure the Partnership database is efficiently and effectively maintained
• Help build best in class case studies for use across the partnership team and club channels
• Continually identify areas where service levels can be improved
• Maintain knowledge of the latest industry standards and activity

Any Experience in client retention through established strong existing relationships.

Have a genuine interest in brands, marketing and commercial partnerships in sport Any experience working for a rights holder or agency in sport An interest in digital marketing A native understanding of social media and associated trends

Natural communicator who is confident engaging with people at all levels.

Results driven and motivated to achieve targets Experienced customer relationship manager with strong evidence to demonstrate.

Creative mindset, that can bring to life ideas.

Ability to thrive in a fast-paced industry and sector.

Ability to remain calm under pressure and exert a positive influence.

Excellent interpersonal skills- adept at questioning and listening.

Strong communication skills at all levels.

Professional, confident, self-motivated and enthusiastic.

A positive, bright and energetic demeanor.

Resilience and perseverance.

Desire for continuous personal improvement.

Highly organized.

Self-motivated and able to work on own initiative.

Able to work unsociable hours including weekends and evenings.

A positive outlook and looks for solutions.

Working as a first point of contact in a professional manner with partners Instigate and attend meetings with existing partners. Attend networking events to promote Brentford FC. Help deliver best in class events and partner delivery.

Following processes and procedures set by line manager and escalating when necessary.

Support in the ideation of campaign and activation ideas for partners Identify areas where servicing levels can be improved.

To comply with all Club policies, including health and safety, data regulations and other legal, ethical and social requirements To build and maintain good working relationships while maintaining a…