Support Lead

Location:

London, UK (Remote)

Employment Type:

Permanent

• Key technical resource for the customer.
• Focused on delivering proactive services such as education workshops, delivering assessments and providing expert guidance.
• Join a highly motivated team of leading industry experts.
• Gain early access to emerging technologies ahead of industry peers and acquire insights on leveraging them effectively.
• Visit customers to train them and share industry and development expertise (travel may be expected for onsite deliveries).
• Be part of a thriving developer community that's constantly looking for ways to improve our customers’ experience, software development goals and use of technology.
• Build strong customer relationships and ensure deliveries align with customer projects and milestones.
• Gain access to expertise and support from Microsoft’s consulting practice and product groups.
• Continually learn and grow professionally.
• Analyse problems.
• Maintain, extend accreditations and certifications, assist in developing best practices for key technologies and products to support technical team readiness.
• Exhibit excellent communication abilities and consistently cultivate strategic, long-term relationships with customers to earn their trust.

• SharePoint Architecture / Topology
• SharePoint Service Applications
• SharePoint Troubleshooting Skills
• SharePoint Authentication Providers
• SharePoint (Zero Downtime) Patching
• SharePoint Basics:
  Create Sites, Lists, Manage Permissions etc.
• SharePoint Disaster Recovery Scenarios
• Upgrading Between SharePoint Versions
• Managing, Maintaining, And Migrating Enterprise SharePoint Server
• Scaling Enterprise SharePoint Environments
• Configuring SharePoint Hybrid Solutions
• Migrating To SharePoint Online

• Deep understanding in Microsoft SharePoint.
• Track record of supporting customer digital transformation delivering enterprise-grade SharePoint solutions.
• Experience delivering proactive services, such as workshops and technical assessments.

• SC Security Clearance