Data Scientist; Gen AI

We don’t just believe in better. We make it happen.

Better content. Better products. And better careers.

Working in Tech, Product or Data at Sky is about building the next and the new. From broadband to broadcast, streaming to mobile, Sky Stream to Sky Glass, we never stand still. We optimise and innovate. We turn big ideas into the products, content and services millions of people love. And we do it all right here at Sky.

We’re on a mission to make Sky smarter, faster, and more customer‑centric by harnessing the power of Generative AI. Sitting at the heart of Sky’s innovative Group AI function, the GenAI delivery team blends deep technical expertise with commercial focus to deliver next‑gen AI solutions that power everything from customer agent knowledge to conversational AI.

You’ll work alongside engineers, product, and domain experts to shape the way Sky uses Data Science and Large Language Models  to unlock real value across the business.

• Develop Generative AI and agentic solutions, including RAG applications, conversational assistants, intelligent workflows and tool-using agents.
• Design and run experiments to test and validate AI/ML approaches, including LLM evaluation frameworks.
• Analyse in‑depth datasets, traces and system performance to continuously improve AI solutions.
• Collaborate across engineering, product, and commercial teams to take AI-driven solutions from ideation through deployment.
• Strengthen our internal data science capabilities by continuously driving experimentation, innovation, and continuous learning.

Essential criteria:

• Advanced degree (MSc or PhD) with specialization in Statistics, Data Science, Machine Learning, Physics, Mathematics, Operations Research, Engineering or another quantitative field, or equivalent industry experience.
• Hands‑on experiencedevelopingsolutions with Large Language Models.
• Hands‑on experience building applied ML models using Python and relevant libraries and frameworks (e.g., scikit‑learn, XGBoost, PyTorch).

• Experience designing evaluationframeworksfor generative systems(e.g.,LLM-as-a-judge, task‑specific metrics).
• Experience with vector databases, data querying languages and retrieval methods.
• Experience with AI monitoring, observability, guardrails, testing and responsible AI practices.
• A commercial mindset, you understand how data science drives value, not just insight.

• Free SkyTVor NOW package,including Sky Sports and Sky Cinema
• Pension package with up to 9% employer contribution
• Private healthcare with mental health support
• Aviva Digital GP and dental insurance
• Discounts on Sky products, including Sky Mobile, Sky Broadband, Sky Glass and Sky Protect
• Sharesave and Tech schemes
• A range of Sky VIP rewards and experiences

We've adopted a hybrid working approach to give more flexibility on where and how we work. The hybrid working expectations for this role are 2daysin the office per week.

Our Sky Group HQ. Equipped with state‑of‑the‑art technology and work spaces, there’s plenty of space to see your big ideas come to life. Here you’ll find 13 subsidised restaurants and cafes. You can re‑energise at our gym, catch the latest films at our cinema, get your car washed and even get pampered at our beauty salon.

Our Osterley Campus is just a 10‑minute walk from Syon Lane train station, or you can get one of our free shuttle buses from Osterley, Gunnersbury and Ealing Broadway stations.

Plus, there’s free onsite parking available for cars, motorbikes and bicycles.

Sky Watermark is our central site for Livingston, sitting between Glasgow and Edinburgh. With vibrant office spaces, chill‑out areas, and an onsite…