Facilities Manager – PBSA

Location: Brentford (TW8)
Job Type: Permanent
Days: Monday to Friday
Hours: 9.00am – 5.30pm (40 hours per week)
Salary: £38,000 – £43,500 per annum

An exciting opportunity has arisen for an experienced Facilities Manager to join a leading purpose-built student accommodation (PBSA) provider in London. This role is responsible for leading all aspects of facilities management across a large, modern property, ensuring the highest standards of compliance, maintenance, health & safety and customer service.

Working closely with the Property Manager and wider operational teams, you will oversee planned and reactive maintenance, contractor management, lifecycle planning and housekeeping operations while ensuring the building remains fully compliant with all statutory requirements.

• Lead all facilities management operations across the property.
• Manage planned preventative maintenance (PPM) and reactive maintenance programmes.
• Oversee the CAFM system, ensuring servicing schedules and compliance documentation are maintained.
• Monitor the performance and condition of building fabric, infrastructure and M&E services.
• Ensure full compliance with all health & safety legislation and company policies.
• Manage fire safety, water hygiene and statutory compliance activities.
• Coordinate contractors, refurbishment projects, warranty works and insurance repairs.
• Work alongside the Property Manager to deliver exceptional resident service.
• Manage housekeeping and maintenance teams, including summer turnaround operations.
• Deliver health & safety training and toolbox talks.
• Coordinate fire evacuation drills and emergency procedures.
• Liaise with external authorities including HSE, Fire & Rescue Services and Local Authorities when required.
• Produce lifecycle plans, risk reports and capital expenditure recommendations.
• Support sustainability initiatives across the property.
• Monitor contractor performance and manage service contracts.
• Ensure critical spare parts and contingency arrangements are maintained.
• Support wider operational teams with additional duties where required.

• Previous experience within Facilities Management or Property Management.
• Strong knowledge of building maintenance, compliance and health & safety legislation.
• Experience managing contractors and planned maintenance programmes.
• Experience overseeing refurbishment or capital projects.
• Previous residential property experience, ideally within PBSA, Build to Rent, hospitality or private rental sectors.
• Working knowledge of CAFM systems and Microsoft Office.
• Strong organisational and problem‑solving skills.
• Excellent communication and leadership abilities.
• Ability to prioritise workload and make sound decisions under pressure.
• Passion for delivering safe, compliant and well‑maintained environments.
• Professional facilities or health & safety qualifications (IOSH, IWFM, RICS, ARLA, IFE, FPA or similar) would be advantageous.