IT Support Technician

Job in Brentwood, Essex County, CM14, England, UK

Listing for: Pin Point Recruitment

Full Time position
Listed on 2025-12-30

Job specializations:

IT/Tech
IT Support, Desktop Support

Salary/Wage Range or Industry Benchmark: 27500 GBP Yearly GBP 27500.00 YEAR

IT Support Technician (1st & 2nd Line Support)

Location :
Warley (with travel to other sites as required)

Salary : £27,500 per annum

Hours :
Monday Friday, 09 : 00 17 : 00

Holiday : 25 days annual leave + bank holidays

Pin Point Recruitment is supporting our client in the search for an experienced IT Support Technician to join their team. This role will provide high-quality 1st and 2nd line support across desktops, laptops, mobile devices, printers, and other endpoint hardware.

The successful candidate will be customer-focused, technically capable and able to resolve incidents quickly and efficiently to keep systems running smoothly.

Key Responsibilities

Install, configure and maintain Windows 10 and Windows 11 desktop environments
Provide 1st & 2nd line IT support via the Service Desk
Support users in both physical and VMWare virtual environments
Install, configure and troubleshoot hardware and software for desktop and mobile devices
Ensure communication systems deliver seamless service, resolving incidents promptly
Administer Active Directory and Microsoft Exchange accounts and access permissions
Maintain secure file storage access and data protection
Support enterprise messaging (Microsoft Exchange) and unified communications (Mitel)

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