Lead Teller

Title:

Lead Teller

Location:

Brentwood, CA

Hiring salary range: $25.96 - $31.25 per hour

Fremont Bank — one of the Bay Area’s most respected and long‑standing financial institutions — is seeking a strategic, hands‑on professional to join and help advance our Retail Banking team. This is a high‑impact opportunity to contribute to the success of a mission‑driven organization committed to excellence, community service, and strong client relationships.

If you’re energized by purpose‑driven work, collaboration, and delivering meaningful results, we’d love to connect.

Founded in 1964, Fremont Bank is one of the oldest independently owned banks in the Bay Area and has been consistently recognized as a Top Workplace for the past 15 consecutive years. Our foundation is built on relationships — with our clients, our associates, and our communities.

We offer:

• A people‑first culture grounded in inclusion and excellence
• Deep community involvement and local reinvestment
• A mission‑driven workplace where values and performance go hand in hand

• Full‑Service Banking with comprehensive financial solutions, advanced technology, and exceptional service
• No‑Compromise Approach — we help clients get to "yes"
• Core Values:
  • Go above and beyond for clients
  • Foster a supportive and empowering environment for associates
  • Deeply invest in the well‑being of our local community

Under the direction of branch management, the Lead Teller will perform a variety of duties related to all phases of cash handling, operational tasks, transaction approvals, customer service, product knowledge, sales, and telemarketing. The Lead Teller will ensure client satisfaction by practicing, following, and implementing Fremont Bank’s customer‑service standards.

The Lead Teller must be willing to perform telemarketing calls and conduct outside sales when needed. The Lead Teller must have knowledge of sales, customer service and cash handling. The Associate must be a self‑starter and efficient in time management. The Lead Teller must dress in professional attire and must be flexible in scheduling and available/willing to work weekends.

• Perform all teller transactions.
• Ensure client satisfaction by practicing, following, and implementing Fremont Bank service standards.
• Explain bank policies and procedures.
• Explain, promote, sell and or refer Fremont Bank products and services to current and prospective clients.
• Meet assigned sales and referral objectives.
• Conduct telemarketing and follow‑up sales duties when assigned by management.
• Understand and be able to accurately communicate deposit products.
• Follow bank policies and procedures.
• Reconcile cash and all other transactions each day.
• Responsible for compliance with applicable Federal Banking Regulations.
• Accountable for performing all operational duties with accuracy, attention to detail and proper cash handling habits.
• Stay informed of job‑related issues, bank promotions, changes in products, services, policies or procedures; actively participate in bank related training classes.
• Accountable for staying current on business‑related activities in other areas of the Bank.
• Maintain a flexible schedule, including working weekends.
• Perform other duties and projects as assigned.

• 2 years of banking experience or equivalent preferred.
• Successfully pass the Regulation CC Exam, Operational Knowledge Exam and obtain Signing Authority.
• Previous cash handling experience.
• Sales and customer service experience in a customer‑faced environment.
• Willingness to perform telemarketing duties as assigned.
• Excellent verbal and written communication skills.
• A professional appearance is required.
• Experience working in a Windows‑based computer environment, working knowledge of Microsoft Office.
• High School Diploma or GED required.
• College degree preferred.

• Team Players who go above and beyond to support their colleagues
• Action‑Oriented professionals who challenge the status quo and seek improvement
• Purpose‑Driven individuals who understand and champion the bank’s community impact