Title Agency Manager

Title Agency Manager

Investors Title Company and Affiliates

Brentwood, TN (onsite)

Step into a pivotal role at Title Center of the South (TCOS) where you’ll run the heartbeat of a busy title and settlement operation. As the Agency Manager, you’ll oversee daily workflow, supervise and develop a high‑performing team, and partner closely with leadership to deliver accurate, on‑time commitments, policies, and closings for our clients.

• Lead day‑to‑day office operations, staff meetings, and performance management against production and quality goals.
• Coordinate order intake, title searches, and closing schedules; maintain lender, client, and provider information.
• Produce and review commitments, policies, endorsements; ensure accurate data entry and complete documentation.
• Monitor settlement functions, financial controls, and service standards; act on findings from audits.
• Maintain inventory (policy jackets, forms, promo items), accounts receivable, pending files, and required reports.
• Use appropriate rates, forms, software, and guidelines to meet production and compliance targets.
• Communicate regularly with Marketing and Operations Representatives on volume, issues, and quality.

• Bachelor’s degree (or equivalent training/experience).
• Proficiency with Soft Pro preferred, strong computer skills required.
• Hands‑on expertise in title insurance underwriting and administrative operations.
• Proven strengths in organization, communication, training/presentations, and relationship building.
• Analytical problem solver who handles conflict well, stays calm under pressure, meets deadlines, and maintains accurate files.
• Results‑oriented leader committed to service excellence and compliance.

Investors Title Management Services, LLC (ITMS) is a strong and growth‑oriented title insurance provider. It was established as part of Investors Title Company and Affiliates National Markets program. This agency is managed by Investors Title Management Services (ITMS), a subsidiary of Investors Title Company. Recognized as an industry leader, we provide residential and commercial title insurance and innovative business solutions for our partners.

Working here, you’ll find a dynamic and supportive culture, excellent training and development, a variety of career paths, work/life balance, and excellent benefits.

The Company is an equal opportunity employer. As such, the Company offers equal employment opportunities without regard to race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, veteran status, and other protected class characteristics.