Creative Operations Coordinator

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Brentwood, TN, US

1 Attachments

13 days ago Requisition

Salary Range: $20.00 To $25.00 Hourly

Creative Operations Coordinator

Job Description

Department

Product Design and Creative Engineering (R&D)

Reports to

Senior Director of Product Design

Location

TEG HQ (Brentwood, TN) and The Adventure Factory (Smyrna, TN), on-site

Status

Full-time, hourly (non-exempt)

Compensation

$20 to $25 per hour, depending on experience

Schedule

Monday through Friday, 40 to 45 hours per week, overtime over 40

Team split

Product Design and Creative Engineering, generally 50/50

MISSION, VISION & VALUES

Mission:
To design and deliver epic interactive experiences for every single guest.

Vision:
To define and dominate the escape game industry and disrupt the world of entertainment.

Values:

Excellence:
We are relentless in our pursuit to be the best.

Passion:
We love our guests, our brand and our games.

Growth:
We believe in expanding our business and developing our team members.

Integrity:
We endeavor to honor God through hard work, honesty, generosity and fairness.

Teamwork:
We can best accomplish our goals by selflessly working together.

Creativity:
We are always expanding the boundaries of what is possible.

ABOUT THE ROLE

Every game we create starts as an idea on a whiteboard and ends as a fully immersive world our guests step into. Between those two points, there are hundreds of materials to order, prototypes to build, vendors to wrangle, and deadlines to hit. That’s where you come in.

As our Creative Operations Coordinator, you’ll work directly alongside our Product Design and R&D (Creative Engineering) teams to help bring our games to life. Designers dream up the puzzles and stories, engineers build the props and tech that make them work, and you make sure they have everything they need to do it. When a prototype needs parts by Friday, a team needs to fly out for an install, or leadership needs a clear picture of where the budget stands, you’re the one who makes it happen.

This is a crucial role for keeping the department organized and on track. Your time will generally be split evenly between both teams and between our Brentwood HQ and Smyrna production studio, and you’ll work with team leads to balance priorities when needs overlap. You’ll bring structure to a fast‑paced, hands‑on creative shop, and your work will directly shape how quickly and smoothly our next game makes it from concept to opening day.

WHAT YOU’LL DO

Purchasing:
Place, track, and follow up on orders for materials, tools, and supplies for both teams, within approved spending limits.

Receipt Logging:
Collect and log all receipts accurately and on time in Divvy, flagging discrepancies early.

Time Card Approvals:
Review and approve time cards in ADP on schedule, resolving errors with team members.

Local Errands:
Pick up, drop off, and return materials and supplies from local vendors as needed.

Inventory Management:
Track stock levels, reorder before we run out, and keep storage organized.

Travel Coordination:
Book and manage team travel for location visits and installs.

Data Logging:
Keep project, purchasing, and inventory data accurate and up to date.

Dashboard Creation & Management:
Build and maintain dashboards that give leaders clear visibility into spending, inventory, and project status, using Claude to build and improve them quickly.

AI-Powered Workflows:
Use Claude, our AI tool of choice, to automate reporting, streamline repetitive admin tasks, and build simple internal tools that save the team time.

Vendor Management:
Maintain vendor contacts, accounts, and pricing, and build strong…