Guest Advocate; Cashier or Front of Store Attendant​/Cart Attendant; T1983

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1983)

Starting Hourly Rate / Salario por Hora Inicial: $16.00 USD per hour

All about Target — Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption and guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, we believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:

• Communicating and interacting with guests to build a welcoming guest experience
• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings and services

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
• Create a welcoming experience by greeting guests as you complete daily tasks
• Engage with guests to help solve their specific needs and provide assistance
• Inform guests about current promos, store activities and events
• Be knowledgeable about tools, products, and services available in the total store to solve issues and improve experience
• Thank guests and express appreciation for choosing to shop at Target
• Explain the benefits of Target Loyalty programs and assist with application or sign-up as needed
• Scan and bag items efficiently, accurately and in compliance with safety standards
• Minimize guest wait time while maintaining service quality and accuracy
• Explain and demonstrate features of the Target App, including Wallet
• Understand Order Pick-Up, Drive Up, and online ordering; direct guests to enroll, activate and use these features
• Handle returns following store policies and seek guidance from leaders as needed
• Maintain a clean, clutter-free work area and manage stock during store hours
• Adhere to safety, ethics and compliance policies
• Support guest services such as order pick up and drive-up while complying with applicable laws

• You enjoy interacting with guests and colleagues
• You thrive in a fast-moving, physically demanding environment with teamwork and problem solving
• You are open to a flexible schedule with varying hours, days or shifts (including nights, weekends, holidays and peak times)

• Effective communication with positive language and attentiveness to guests’ needs
• Welcoming and helpful attitude toward guests and team members
• Attention to detail while prioritizing tasks
• Willingness to educate guests about products and services
• Ability to use multiple devices, handheld scanners and other technology as directed
• Ability to work independently and as part of a team
• Stay focused and composed in a fast-paced environment and manage multiple tasks

• Accurate checkout operations, transactions, and support for cash office as needed
• Ability to scan, handle, and move merchandise safely, including lifting up to 10 pounds regularly and up to 44 pounds occasionally
• Flexible schedule (nights, weekends, holidays); reliable attendance
• Ability to remain mobile for the duration of a shift
• Comfort with varying temperatures and conditions in roles such as Drive-Up and carryout

Benefits information: competitive benefits from financial and education to well-being and beyond is available at the company website. ADA accommodations are available upon request during the application process.

Applications for this role are accepted on an ongoing basis and there is no Final date to receive applications. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.