Client Service Representative

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Part Time Customer Service Rep Brentwood, NH, US

13 days ago Requisition

Salary Range: $16.00 To $22.00 Hourly

Veterinary Emergency and Surgery Hospital is looking for a compassionate and skilled Client Service Representative to join our dedicated team. to our team. VESH is a fast-paced emergency and referral center dedicated to delivering high-quality, compassionate care to pets and families who need us most. This position is ideal for some who enjoys a dynamic hospital environment, and is passionate about supporting emergency and specialty patients during critical times.

Key Responsibilities

As a Client Service Representative, you will play a vital role in the client experience by:

• Greeting pet parents in a friendly, compassionate, and helpful way
• Answer incoming phone calls to provide details and expectations to inquiring individuals
• Process registration forms and other associated documents for all visits
• Communicate invoice and payment option information to pet owners while completing the check out process
• Support the hospital team to deliver high quality and compassionate care for the duration of their visit
• Complete various administrative duties from scanning records, to emailing patient visit information

What We’re Looking For

• Previous experience in a veterinary hospital setting preferred, but not required
• Ability to multi-task while remaining calm in a busy setting
• Outstanding communication and organizational skills
• Ability to work evenings and weekends as needed

Perks and Benefits:

• Competitive compensation
• Monthly Bonus Opportunities
• 401(k) with Company Match
• Paid Time Off & Holiday Pay
• Employee Assistance Program & Behavioral Health Resources