Patient Care Coordinator

Patient Care Coordinator

Brentwood, Tennessee, USA

Full-time

Job

Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check‑in and checkout processes are completed.

• Acknowledge and greet patients, customers, and vendors in a friendly and welcoming manner
• Answer and respond to telephone inquiries in a professional and timely manner
• Schedule appointments
• Gather patient and insurance information
• Verify and enter patient demographics and insurance information into EMR, ensuring all fields are complete
• Maintain a clear understanding of insurance plans and communicate insurance information to patients
• Pull schedules to verify insurance eligibility prior to patient appointment and ensure files are complete
• Prepare insurance claims and run reports to ensure all charges are billed and filed
• Print and prepare forms for patients' visits
• Collect and document all charges, co‑pays, and payments into EMR
• Allocate balances to insurance as needed
• Always maintain a clean workspace and practice economy in the use of equipment and supplies
• Perform other duties as needed and as assigned by manager

• High school diploma or equivalent
• Basic computer literacy
• Strong organizational skills and attention to detail
• Strong communication skills (verbal and written)
• Must be able to maintain patient and practice confidentiality

• 401(k) with Match
• Medical/Dental/Life/STD/LTD
• Vision Service Plan
• Employee Vision Discount Program
• HSA/FSA
• PTO
• Paid Holidays
• Benefits applicable to full Time Employees only.

• This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.

Entry level

Full-time

Health Care Provider

Hospitals and Health Care