Senior Analyst, LBS Technology Axiom Function Support

Senior Analyst, LBS Technology Axiom Function Support at Lifepoint Health®

Your Experience Matters

At Lifepoint Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. As a member of the Health Support Center (HSC) team, you will support those who are in our facilities and interfacing with patients and community members to positively impact our mission of making communities healthier.

Schedule: Monday–Friday, Days

Job Location Type: On-site preferred

The Senior Analyst, LBS Technology Axiom Function Support is responsible for working closely with technical teams or software vendors to design and configure software applications.

• Displays working knowledge in Axiom Module.
• Manage complex problems and work with other team members to ensure ticket resolution.
• Work closely with technical teams or software vendors to design and configure software applications.
• Collaborate with business stakeholders to understand their processes, objectives, and challenges.
• Develop and execute test plans to ensure that the software applications meet defined functional requirements.
• Provide training and support to end‑users on application functionalities.
• Collaborate with IT teams to prioritize and implement system enhancements, bug fixes, and upgrades.
• Prepare detailed functional specifications, system documentation, user manuals, and training materials. Maintain up‑to‑date documentation of system configurations, customizations, and integration points.
• Apply working knowledge and experience in own job discipline and broaden capabilities, continuing to build knowledge of the company, processes and customers.
• Maintain regular and reliable attendance.
• Perform other duties as assigned.

• Comprehensive Benefits:
  Multiple levels of medical, dental and vision coverage for full‑time and part‑time employees.
• Financial Protection & PTO:
  Life, accident, critical illness, hospital indemnity insurance, short‑ and long‑term disability, paid family leave and paid time off.
• Financial & Career Growth:
  Higher education and certification tuition assistance, loan assistance and 401(k) retirement package with company match.
• Employee Well‑being:
  Mental, physical, and financial wellness programs (free gym memberships, virtual care appointments, mental health services and discount programs).
• Professional Development:
  Ongoing learning and career advancement opportunities.

• 5+ years of experience being part of a shared service organization.
• Oracle Certification, preferred.
• Exhibit a comprehensive understanding of healthcare regulatory and compliance (e.g., HIPAA).
• Skilled in the application of policies and procedures.
• Knowledge of Business Office Standards and Recommended Practices.
• Ability to perform basic arithmetic and calculate rates, ratios, and percentages and to draw and interpret graphs.
• Frequent use of electronic mail, word processing, data entry, spreadsheets, graphics, etc.; ability to create, maintain and incorporate simple functions into documents and spreadsheets to support business objectives.
• Use of moderately complex oral and written skills; may train others, interact with middle management and present to departments.
• Frequent communication of complex information and interaction with management; can present, resolve and address delicate situations; can motivate and persuade others.
• Demonstrated independent judgement; results are defined; can set personal goals and achieve results with minimal guidance.
• Functional independent judgement; provides and sets goals and priorities for functional area; may make recommendations for department policies and programs; resolves problems for others.
• Handle multiple tasks simultaneously with moderate complexity.
• Handle multiple projects simultaneously, including task delegation, project oversight, and resource allocation.

Lifepoint Health is an Equal Opportunity Employer. We are committed to equal employment opportunity for all applicants and employees and comply with all applicable laws prohibiting discrimination and harassment in employment.

You must be authorized to work in the United States without employer sponsorship.