Lead Analyst, IT QA

Overall Job Summary

This position is responsible for integrating testing processes and procedures into the development projects in support of Tractor Supply Company’s business and IT software applications. It will lead a software QA testing team in support of system application development, including both internally developed and externally integrated software applications and administrative software applications. The QA Team Lead will work with technical and business staff to solicit test requirements that will act as the foundation of the QA process, create test plans, scripts, and associated documents and test strategies.

It is also responsible for monitoring QA progress, escalating systematic problems, setting acceptance criteria baselines, and continuously improving the test processes, including test planning and execution.

• Lead QA testers from test planning through production launch, including designing and developing test plans/test cases for complex applications.
• Work with the QA Manager in scheduling resources for projects.
• Develop training/support materials to train QA staff.
• Maintain and enhance software release standards and processes, create and evaluate QA performance metrics, and continuously improve QA methodology.
• Enhance the tools used for QA and help optimize their use.
• Develop and maintain policies, procedures, and templates that support the QA process.

• 7-10 years related work experience with demonstrated QA and leadership skills.
• Proven experience in the design, development, and execution of testing strategy in support of software and hardware technology solutions.

Education:

Bachelor’s degree in Business Administration, Computer Science, or Management Information Systems. Any suitable combination of education and experience will be considered.

• Hands‑on experience writing test plans, test cases and manual testing execution.
• Working knowledge of Quality Center.
• Understanding of various development life cycle methodologies, including agile.
• Understanding of test automation and/or performance testing is preferred, not required.

• Normal office working conditions.

• Sitting
• Standing (not walking)
• Walking
• Kneeling/Stooping/Bending
• Lifting up to 10 pounds

This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/her supervisor.

At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well‑being today and in the future.

Our benefits extend beyond medical, dental, and vision coverage, including company‑paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full‑time Team Members and all part‑time Team Members. Part‑time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90‑day lookback period.

The lookback period starts the first of the month following the date of hire. If the 15‑hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service. Please visit this link for more specific information about the benefits and leave policies applicable to the position you’re applying for.

• Mid‑Senior level

• Full‑time

• Quality Assurance
• Industries:
  Retail