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IT Operations Leader: Service Desk & Support

Job in Brentwood, Williamson County, Tennessee, 37027, USA
Listing for: Brookdale
Full Time position
Listed on 2026-10-07
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 85000 - 110000 USD Yearly USD 85000.00 110000.00 YEAR
Job Description & How to Apply Below
Position: IT Operations Leader: Service Desk & 24/7 Support

Brookdale is seeking an IT Service Desk leader in Brentwood, TN, to direct support across PC, mobility, and telecom. You will manage a team, set priorities, and ensure timely, high-quality service for all associates.

The role emphasizes collaboration with IT Operations and strong KPI-driven management. Responsibilities include leading daily Service Desk operations, coaching staff, maintaining knowledge resources, and ensuring compliance with security standards.

We are seeking a motivated IT Operations Leader:
Service Desk & 24/7 Support to join Brookdale in Brentwood, TN, United States.

We appreciate your interest in this position.

Join Brookdale and contribute to our ongoing work.

Take a moment to read everything above and see whether this role is right for you.

This posting is for the IT Operations Leader:
Service Desk & 24/7 Support role at Brookdale, based in Brentwood, TN, United States.

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