Sr Systems Mgmt Analyst

Job d:

Location:

Brentwood, Tennessee, United States Salary: $91,700 - $163,700/year

Job Area:
Technology Company:
United Health Group Our Company Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, and data they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities.

Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Position Summary As a Senior Systems Management Analyst, you will play a critical role in monitoring, maintaining, and optimizing enterprise infrastructure and application systems to ensure maximum availability, performance, and security. You will analyze system metrics, manage incident escalations, and develop automation scripts to streamline daily administrative tasks. In this role, you will embed enterprise-approved AI tools into your daily workflows to augment decision-making, automate repetitive tasks, and elevate service delivery quality across cloud and server environments.

This position is an addition to the Claim Audit Platform (CAP) Platform Strategic Response (PSR) team, which provides support for the CAP application.

You'll enjoy the flexibility to telecommute
* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities Monitor servers, applications, and network systems to ensure performance, availability, and system stability

Perform routine maintenance, software updates, and security patches to mitigate vulnerabilities and support compliance

Analyze system logs, metrics, and performance data to identify bottlenecks and implement tuning and optimization strategies

Respond promptly to system alerts, troubleshoot production issues, document root cause analysis, and execute preventive measures

Develop scripts and Infrastructure-as-Code tools to automate repetitive system management and administration tasks

Collaborate with application, network, and security teams to resolve complex technical issues and support internal stakeholders

Use enterprise-approved AI tools to streamline workflows, automate tasks, enhance documentation, and drive continuous operational improvement

Evaluate emerging tool capabilities and industry trends to inform infrastructure solution design and strategic optimization

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications 4+ years of experience in systems administration, system management, or IT infrastructure support across Linux or Windows environments4+ years of hands-on Azure cloud experience, including resource management, monitoring, and cost/performance optimization4+ years of experience configuring and managing monitoring tools (e.g., Azure Monitor, Log Analytics, Grafana, Datadog) and alerting/incident escalation workflows4+ years of experience developing automation scripts using Power Shell, Bash, or Python4+ years of experience using code repositories (such as Git Hub) for version control, automation scripts, or Infrastructure-as-Code2+ years of experience leveraging enterprise-approved AI tools (such as Git Hub Copilot or Microsoft 365 Copilot) to augment coding, documentation, data analysis, or administrative workflows

Preferred Qualifications Undergraduate degree in Computer Science, Information Technology, or equivalent practical experience

Relevant Azure or cloud administration certifications (e.g., Microsoft Certified: Azure Administrator Associate)
Strong knowledge of security standards, vulnerability remediation, and enterprise compliance requirements

Proven troubleshooting skills supporting high-availability production environments

Excellent written and verbal communication skills with a strong track record of cross-functional team collaboration
* All Telecommuters will be required to adhere to United Health Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a…