Director, Enterprise Service Delivery: IT Help Desk Leader
Listed on 2026-10-16
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IT/Tech
IT Project Manager, IT Consultant -
Management
IT Project Manager
Core Civic is seeking a Director, Enterprise Service Delivery to lead end-user technology support across the organization, including FSC, executive support, and enterprise Help Desk. You will drive service quality, SLA adherence, and customer satisfaction.
You will supervise teams across multiple locations, manage budgets, and partner with IT leadership to optimize processes, implement Service Now and AI-enabled support tools, and ensure scalable, reliable help desk operations nationwide.
Our group is growing, and we are hiring a Director, Enterprise Service Delivery: IT Help Desk Leader in Brentwood, TN, United States.
We have an opening for a Director, Enterprise Service Delivery: IT Help Desk Leader in Brentwood, TN, United States within Management & Operations, IT & Technology.
This role, Director, Enterprise Service Delivery: IT Help Desk Leader at Core Civic, could be your next move.
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