Communications Account Manager

Position:Communications Account Manager

Location: Brentwood Baptist Church

7777 Concord Road

Brentwood, TN

Job :313

# of Openings:1

The Brentwood Baptist Church, Communications Account Manager, is responsible to the church, under the direction of the Promotions Director, for managing the project-related functions of the Communications Department relating to their assigned campus(es) or ministries. Primary responsibility lies in ministry “accounts” project management for projects/promotional initiatives. In addition, they administrate project management for major messages and message channels of campuses.

• Oversee project management specifically to do one or more of the following:
  • Assist the Promotions Director, Digital Strategy Director, and Communications Director in determining the actual scope of the project and final deliverables.
  • Prepare project budget based on the scope of work and resource requirements.
  • Work out broad cost estimates if necessary.
  • Prompt for and collect critical details (i.e., point person, approver, critical deadlines)
  • Manage expectations of deliverables based on the current climate (i.e., resources, existing messages, ministry responsibilities, etc.)
  • Maintain accurate project management records. This includes but is not limited to schedules, emails, ministry invoicing, quotes, project management software, and prototypes.
  • When appropriate, offer other team-preferred alternatives that more closely meet Communications standards as determined by team leadership.
• Strategically break projects into manageable pieces, determine assignments to be made to the production team, and follow the project through to completion.
• Work with the Promotions Director to facilitate appropriate creative meetings between the ministry and the Communications team.
• Work with the Communications Assistant to ensure effective management of projects requiring the print shop and outsourced vendors.
• Compile and publish weekly campus bulletins and emails as assigned.
• Ensure that ministries are kept abreast of project status through regular communication.
• Alerting leadership to ministry relationship issues as they arise.

• Regularly participate in weekly staff meetings at the assigned campus(es) to determine weekly communication priorities and assist in their message management.
• Regarding assigned campus(es), support the Communications Director in public relations efforts to align internal and external messages.
• Assist the Communications Assistant in print shop-related production as needed.
• Complete other duties as assigned by the Promotions Director and Communications Director.

In addition to the specific responsibilities required for this role, Brentwood Baptist Church also seeks candidates with some general competencies and behavioral traits that enhance the effectiveness of our staff.

• Effective in directing both resources and people (paid or unpaid) toward the accomplishment of goals
• Maximizes personal effectiveness by focusing on “must-dos” tasks and delegating other priorities to others
• Anticipates/avoids problems or formulates creative solutions
• Makes timely decisions that produce quality outcomes

• Uses written and verbal communication in a way that accomplishes intended results
• Adheres to commitments, schedules, and deadlines
• Regularly shares information with and solicits feedback from staff/volunteers.

• Prioritizes and accomplishes self-development goals
• Demonstrates an ongoing commitment to obtaining the necessary KASH (knowledge, attitude, skills, and habits) necessary to be successful in this role
• Teachable spirit with a desire to learn and grow
• Maintains appropriate gap between the current job description and the employee’s current abilities that allows for future growth

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations…