Travel Agent - Springs, TN

Travel Sales Agent

It’s a great time to join AAA The Auto Club Group! JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD

• Job Type: Full time
• Exempt/Non‑Exempt:
  Hourly

$1,000–$2,500 Signing Bonus for new hires. Amount depends on experience. To qualify, applicants must be new to the Auto Club Group (not applied in the last 180 days). There is a 1‑year payback clause if employment is terminated before 12 months.

• Average annual earnings up to $40,000 – $87,000+ (based on experience/tenure)
• Unlimited commissions on travel sales
• Guaranteed commission payouts; we invest in your success
• Additional commissions on membership and credit card sales
• Special performance incentives from ACG and partners
• Quarterly new‑hire on‑pace bonus
• Non‑exempt (eligible for overtime)
• Structured career path paired with an uncapped commission model—growth and earnings are performance driven

• Competitive benefits packages: medical, dental and vision benefits
• 401(k) match
• Paid parental leave and adoption assistance
• Paid time off (PTO), company paid holidays, CEO days, and floating holidays
• Paid volunteer day annually
• Tuition assistance program, professional certification reimbursement, and other professional development opportunities
• AAA membership and discounts, perks, and rewards

• Industry‑leading exclusive preferred partner discounted rates and member benefits to help close the sale
• AAA members travel more than average consumers
• Free leads, prioritizing those with the highest likelihood to travel
• In‑office travel events and walk‑in traffic drive sales daily
• Direct to consumer marketing for travel agents
• Inside support structure to reduce administrative work
• Air desk and inside sales agents
• Interactive group system providing seamless booking process
• Travel partner training certifications provided (free)
• Travel benefits for completing online training programs (can result in free or reduced travel)
• Familiarization tours and cruises offered through developmental programs (100% free)
• International Airlines Travel Agent Network Card (IATAN)
• Benefits include hotel and car rental discounts and deeply discounted rates by cruise and tour partners
• Complimentary membership with American Society of Travel Advisors (ASTA)
• Established brand trusted by over 100 years of service
• Awarded ‘USA Today Top Workplaces’ 4 years in a row
• Career advancement opportunities

• Generate new sales, retain existing members, and grow ACG’s overall book of business through multiple product offerings
• Drive new business with competitive products and help retain the Auto Club Group’s 14+ million members
• Establish and grow mutually beneficial relationships with AAA members to maximize their experience and use of AAA benefits, leading to profitable sales, revenue growth, and repeat travel bookings
• Achieve assigned travel, membership, and credit card sales goals
• Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships and related travel products and services
• Prepare complex and/or large‑scale domestic and international travel packages
• Complete reservations and advise clients on documentation requirements
• Make necessary travel arrangements (e.g., reservations, collect money, and process documents)
• Receive and champion customer concerns through to resolution
• Ask for referrals, build and grow a book of client business by utilizing the AAA ACG lead system
• Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives

• Serve our members by making their satisfaction our highest priority
• Do what’s right by sustaining an open, honest and ethical work environment
• Lead in everything we do by offering best‑in‑class products, benefits and services
• ACG values our employees by seeking the best talent, rewarding high performance and holding ourselves accountable

• High school diploma or equivalent
• 1 year of business‑to‑consumer sales experience

• Strong sales skills with a history of effectively developing, tracking,…