Account Manager-Bhc-Arizona

Account Manager - Behavioral Health Connections

Join to apply for the ACCOUNT MANAGER-BHC-ARIZONA role at Behavioral Health Connections

UHS National Call Center (a UHS company) Our mission is to be the leader in evidence-based, integrated treatment for co-occurring mental health and substance use disorders through clinical services, education, and research. Our vision is to be the best at delivering effective, lasting treatment and to provide superb experiences across our continuum of care in all places.

The Account Manager directly serves as the liaison between the facility, the community, and referring agencies. The Account Manager is directly responsible for creating demand for the facility’s services through the effective application of ethical marketing principles and sales methods. In collaboration with the Director of Business Development and Business Development Team, the Account Manager presents a positive and professional public image of the facility within the community.

The Account Manager is responsible for implementing the facility’s strategic sales plan, enhancing the facility’s brand/image, effectively managing their assigned territory and accounts, and works to achieve departmental and facility business development goals. The Account Manager must demonstrate tact, resourcefulness, patience, and dedication in a fast-paced environment. Hours may include day, evening, and weekend hours as directed by the Director of Business Development.

Must reside in Arizona.

• Acts as liaison between the facility and referral sources and implements service-oriented action plans responsive to referral source needs, serves as a resource and representative to the community and conducts facility tours to key stakeholders.
• Assesses, develops, and implements sales activities to achieve maximum market penetration among assigned accounts and to identify potential accounts in targeted market segments. Develops and communicates appropriate sales messaging for each program offered and for each target audience. Daily monitoring of referral inquiries and admissions statistics. Conducts an ongoing analysis to ensure appropriateness and effectiveness of weekly sales action plans.
• Identifies and builds a strategic sales plan for existing and potential referral sources within assigned territory and target markets. Builds and maintains positive and productive relationships with existing referral sources and shows ability to identify additional referral sources.
• Maintains documentation of assigned top accounts, key contacts, planning reports, client profiles, competitive profiles, and updates as required by Director of Business Development. Completes all required reports and requests for information in a timely manner.
• Maintains current awareness of industry and anticipates changes or trends in target market and utilizes this information in developing and modifying weekly sales action plans, as well as providing recommendations to overall business development planning strategies.
• Responsible for maintaining up-to-date information in Med Series 4/MIDAS/MEDIK, including documentation of daily contacts and accurate account information. The Account Manager will display proficiency in utilizing proprietary reports to appropriately plan sales activity.
• Facilitates positive, timely, and accurate communication. Encourages cooperation and utilizes problem‑solving skills to build and secure relationships among the facility, the referral source, the patient, their family and the community.
• Attends and actively participates in the Business Development team meeting and provides appropriate marketing reports, updates, and Service Recovery opportunities to the Director of Business Development on a timely basis. As required by Director of Business Development and facility needs, participate in off‑hours sales and community activities.

• Challenging and rewarding work environment
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• 401(K) with company match and discounted stock plan
• SoFi Student Loan Refinancing…