Pharmacy Account Specialist

Job Description Summary Sandoz continues to go through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines. As we continue down this new and ambitious path, unique opportunities will present themselves, both professionally and personally. Join us, the future is ours to shape!

Role Purpose Pharmacy Account Specialist is responsible for the comprehensive management of the Pharmacy (including chains and pharmacy groups) and its related stakeholders. This field‑force role involves defining and managing, within the assigned territory, the overall corporate strategy for each client by leveraging various positioning tools available, such as managing commercial negotiations, implementing marketing campaigns, delivering training for pharmacists and other professionals, and designing initiatives to increase generic medicine penetration in Italy.

Key Responsibilities Act as a territory manager within the assigned geographical areas, identifying target customers (and/or groups and/or chains) and prioritizing them based on the market segmentation shared by the company.

Define and achieve sales, efficiency, and performance objectives for each pharmacy, respecting agreed timelines and plans.

Independently choose, within the assigned budget, the most appropriate type of initiatives to support client needs.

Define and directly manage the best negotiation strategies within shared plans to maximize economic and financial objectives for each client.

Design and implement the client management strategy, planning the best mix of marketing campaigns, commercial presentations, training modules, and other elements supporting the achievement of agreed objectives, leveraging deep knowledge of the local market.

Ensure customer satisfaction through strong relationship‑building skills.

Pursue agreed contact, coverage, and frequency objectives, defining optimization strategies autonomously, including individual choices regarding communication channels provided by the company.

Ensure timely delivery of data, reports, and analyses ahead of area meetings, respecting deadlines to enable continuous adaptation and alignment across territories.

Support digital initiatives and collect related consents.

Stand out as an ambassador of Sandoz ethics and values in the territory, managing client interactions in full compliance with company policies and procedures.

Commitment to Diversity & Inclusion We are committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve.

Essential Requirements Previous experience within Sales Rep/Other roles in the generics industry

Robust knowledge of the company portfolio

Customer relationship/stakeholder management

Analytical skills and selling mindset

Results‑orientation and determination to meet and exceed company expectations

Business acumen and competition arena awareness and understanding

Proven listening and communication skills

Problem solving within very clear compliance and regulatory boundaries, and in full respect of company SOPsItalian and English fluency

You’ll Receive Customized development paths and free access to our on‑demand training catalog

Job rotation projects that give you the opportunity to collaborate with global teams

Corporate Welfare Plan Recognition Program to highlight your impact for the organization

Hybrid Work Model based on flexibility and trust

Why Sandoz?

Generic and Biosimilar medicines are the backbone of the global medicines industry. Sandoz, a leader in this sector, provided more than 900 million patient treatments across 100+ countries in 2024 and aims to do even more through new development capabilities, production sites, acquisitions, and partnerships. Our momentum is powered by an open, collaborative culture driven by talented colleagues who experience an agile, inclusive environment where personal growth is supported.
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