Per Diem Health Information Management Associate

This position is Onsite. Our office is located at 43 Whiting Hill Rd., Third Floor, Brewer, ME  04412.Opportunities at Northern Light Health, in strategic partnership with Optum. Whether you are looking for a role in a clinical setting or supporting those who provide care, we have opportunities for you to make a difference in the lives of those we serve.

As a statewide health care system in Maine, we work to personalize and streamline health care for our communities. If the place for you is at a large medical center, a rural community practice or home care, you will find it here. Join our compassionate culture, enjoy meaningful benefits and discover the meaning behind:
Caring. Connecting. Growing together.  The Per Diem Health Information Management (HIM) Associate is responsible for timely and efficient processing of patient/health information including, but not limited to, customer service, chart prepping, scanning, indexing, deficiency analysis, vital statistics, retrieving/filing/posting/processing of reports and records, chart location and pick-up from nursing units, and assisting physicians with patient record completion.

This position is per diem, must be available between the hours of Monday
- Friday, and the hours of 8:00 am - 4:30 pm to pick up shifts and to work at least two shifts per month. Our office is located at 43 Whiting Hill Rd., Third Floor, Brewer, ME  04412. This is where the main coverage would be but you could cover any of the 9 hospitals in the area.

This will be on the job training and the hours during training will be during normal business hours.

Primary Responsibilities:

Completes scanning, deficiency analysis, vital statistics, and release of information functions adhering to HIPAA, State & Federal statues on release of information, and Joint Commission/CMS requirements for chart completion

Safeguard patient's protected health information at all times  Must be able to go to the nursing units to pick up charts

Pack charts in boxes or bags for scanning

Analyze charts to ensure documentation completion and assign missing items to practitioners according to hospital policies and procedures

Complete weekly reporting of deficiencies according to hospital policies and procedures

Complete monthly Audit on hospital charts on the nursing units to ensure documentation completion according to hospital policies/procedures, and Regulatory bodies standards (Joint Commission, CMS, HFAP)
Answer incoming calls for the Release of Information call center

Abstract required information in the Cerner and the ROI application

Maintain established quality & productivity benchmarks

Log requests pertaining to continuing care and patient/authorized representative requests   Maintains and exhibits current knowledge of profession and completes required continuing education

Maintain established quality & productivity benchmarks
Maintains a safe environment complying with NLH policies and procedures; reports and directly addresses environmental hazards and violations of patient safety policy and/or protocol when involved or observed

Travel to any of the 9 hospitals to provide coverage as needed

Ability to do tasks remotely as needed

May perform other duties upon request     You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

High School Diploma / GEDMust be 18 years of age OR older1+ years of healthcare customer service experience analyzing and solving customer problems

Proficiency with Microsoft Word and Microsoft Excel (ability to create, edit, save and send documents and spreadsheets)
Ability…