Commercial Lease Administrator III

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We work hard and sleep hard—and embrace the fact that each of us has our own way of getting our best, most efficient work done. For our corporate team members, whether you work in a hybrid schedule at our Houston Bed Quarters (BQ) or are fully remote, we trust you with the freedom to decide how best to contribute and collaborate in your role.

The (REMOTE) Commercial Lease Administrator 3 analyzes and Interprets Lease Agreements and their ancillary documents to ensure proper application and compliance regarding billing and payment and disputes expenses when necessary. This role ensures landlord accounts are balanced, reconciles all arrears for designated market split, and provides excellent customer service to all landlord personnel.

• Analyze and Interpret Lease Agreements and their ancillary documents to ensure proper application/compliance regarding billing and payment and disputes expenses when necessary.
• Analyze landlords' account ledgers in comparison with tenant’s (MFRM) payment history to reconcile outstanding balances.
• Analyze landlords' year-end billings to verify accuracy and lease compliance.
• Generate entries for accounting system.
• Review and code landlords' invoices.
• Review and code checks received from landlords.
• Review accounts and initiate contact with landlords to collect arrears.
• Abstract additional rent data into Lucernex.
• Review and facilitate landlord entity changes and address changes.
• Escalate disputes/billing discrepancies to Lease Administration Supervisor.
• Review and process defaults for designated segment of store/warehouse portfolio.
• Interface with Maintenance, Construction, and Real Estate departments to facilitate resolution of outstanding issues.
• Communicate professionally with all internal and external contacts.
• Complete all required training modules and certifications prior to the due date.
• Ensure all safety policies and procedures are followed to ensure a safe work environment for all.
• Follow all Company policies and execute Company standards on appearance and functionality as well as appropriate brand representation.
• Communicate any concerns or issues to leadership to ensure proper efficiency of department and Company operations.

• Execute Company initiatives and other activities requested by supervisor.
• Update job knowledge by participating in educational opportunities.
• Contribute ideas on ways to optimize or improve the team, the department, and the Company.

• High School diploma or equivalent required
• Bachelor's Degree Business, Finance, or related field, and/or equivalent experience preferred

• 5+ Years Accounting, Property Administration or Legal experience related to Commercial Real Estate with a large multi-site commercial tenant or landlord required
• 2+ Years Background in Auditing or related Real Estate experience preferred

• Service oriented, and self-motivated with exceptional communication skills.
• Capacity to consistently demonstrate and reinforce expected behavior that drives performance and is consistent with the organization’s core values and ethics and focus efforts on critical activities that yield high impact and effectively achieve results.
• Analytical with strong problem-solving abilities and creative resolution skills.
• Ability to prioritize workload and meet multiple deadlines simultaneously in a fast-paced environment.
• Ability to work well independently as well as effectively contribute to a team environment.
• Ability to read, interpret, and apply lease language and documents such as policy and procedure manuals.
• Willing and able to…