Claims Assistant

Claims Assistant

Job Title:

Claims Assistant
Position Type:
Full time, permanent

Location:

Bridgend

Covering core business hours between 08:00 and 18:00, you will play a key role in assisting in the day-to-day administration operations of the US Claims Department by ensuring accurate and timely completion of all allocated duties.

• Ensure allocated incoming work tasks are processed, maintained and validated accurately, in a timely manner and in accordance with agreed operating procedures.
• Liaise with colleagues in a professional and courteous manner, always seeking to professionally resolve queries via telephone and email.
• Amend claims reserves and enter payments onto the claims system.
• Set up new claims, allocating to the appropriate adjuster.
• Work deductible collection, diary and ad-hoc administration tasks.

• Microsoft Office proficiency, particularly in Excel and Power BI.
• Excellent written and verbal communication skills.
• Team player with the ability to work well on own initiative, as required.
• Excellent attention to detail to ensure accuracy of work undertaken.
• An ability to prioritise and multitask effectively, moving seamlessly from one task to another with high accuracy.

The Tokio Marine HCC Group of Companies offers a competitive salary and employee benefit package.

The Tokio Marine HCC Group of Companies is an equal opportunity employer.