Senior Account Manager, Publications

Work shouldn't just be something we do; it should have a purpose. At Envision, we believe in creating life-changing outcomes through the work we do with our clients, giving back to our communities, while creating a company culture where our people thrive. We believe success starts with a workplace where everyone feels valued, supported, and empowered to grow.

Being part of a collaborative team means there's no limit to what you can achieve. With us, you can be a part of a growing company you want to work for.

Our Vision: To unleash the power of combined intelligence to accelerate patient access to life-changing treatments.

Our Mission: Delivering smarter and faster solutions to create, communicate, and commercialize value for our clients.

We are seeking an experienced account lead, with a strong background in publications, to join our Envision Medical Communications team.

As a Senior Account Manager, you will take the lead in managing and growing our client accounts within the publications domain. Your role will be pivotal in overseeing all aspects of project management and client service, ensuring that each project is delivered with the highest quality, on time, and within budget. You will be the primary point of contact for our clients, building strong relationships and working closely with internal teams to bring complex projects to fruition.

Role responsibilities

• Project & Client Management:
  Lead day-to-day client interactions and oversee project delivery from briefing to completion. Coordinate internal teams to ensure timely, compliant, and high-quality execution of deliverables.
• Strategic Delivery:
  Understand client objectives, industry regulations, and internal SOPs to ensure consistent alignment. Troubleshoot delivery challenges and take proactive steps to resolve issues.
• Team
  
  Collaboration:
  
  Work closely with Scientific leads to align on strategy, content, and planning. Support team members by providing guidance and mentoring where needed.
• Account Oversight & Growth:
  Maintain strong client relationships, monitor satisfaction, and manage account performance. Drive financial processes including budget preparation, scope management, and forecasting.
• Business Development:
  Identify and support new business opportunities within existing accounts. Contribute to proposals and participate in pitches.
• Operational Contribution:
  Participate in cross-functional initiatives and working groups to enhance company processes and services.

Skills & expertise

• Demonstrable experience in a client-facing, account management role in a medical communications agency is essential.
• Prior experience working on a publications focused account.
• Experience managing complex and multichannel projects, including financial management.
• Proven ability to build strong and positive relationships with clients and other external stakeholders.
• Ability to lead and motivate a team, preferably with experience mentoring others.
• Excellent organisational skills and ability to adapt in a fast-paced, dynamic environment.
• Outstanding communication and interpersonal skills, with the ability to convey complex information clearly and persuasively.
• Proficiency in MS Office Suite and familiarity with project management tools and software.

Do you have the experience we are looking for? If so, explore your place at Envision today!