Business Manager - Stakeholder Engagement Team

Region

Closing Date

23-Sep-2026

Business Unit

NPS HQ Support (Programme) (2021)

Post Type

Fixed Term, Loan, Secondment

Other

Number of jobs available

1

Reserve List

12 Months

Job

21972

Overview of thejob

The Business Manager will operate across multiple functional areas of the business. The job holder provides support to thesenior team within their functional business area to assist in the successful service delivery, including making recommendations regarding operational and administrative requirements.

The jobholder will act as an interface between the senior leadership team and teams across the function and internal and external stakeholders on a range of issues.

This is a non-operational post although the job holder is required to develop an understanding of Probation Service policies and procedures at a regional and national level as well as an understanding of wider Civil Service policies and procedures as relevant.

The jobholder will report directly to the Head or Deputy Head ofthe functional area and have line management responsibilities for the Diary Manager, Senior Administrative Officers and Case Administrators within their designated functional area.

The purpose of the role is to provide support to the senior leadership team in the business function. The jobholder will ensure that performance across the function is monitored, that issues are highlighted and opportunities to improve efficiency and effectiveness are proactively pursued.

The job holder will communicate effectively to ensure that thesenior leadership team, and others as appropriate, are informed of priority matters and are provided with advice to help them tooperate effectively.

The job holder acts as a single point of contact within the function for a number of areas, Information Assurance, Business Continuity, and Workforce Planning, with lead responsibility for a portfolio of key areas, such as implementation of new procedures. The role holder will provide advice, support andsignposting to managers and staff across teams in the function and region.

The jobholder will ensure effective management of the estate portfolio within their remit, ensuring that their business areacomplies with health, safety and fire regulations and escalating to their head of functional area where appropriate. The jobholder is also responsible for maintaining a suite of risk assessments and ensuring staff understand their personal responsibilities for Health and Safety.

The role holder will have financial responsibilities including budget monitoring, procurement, and authorizing expenditure.

They will be required to understand and comply with HMPPSand Civil Service financial policies.

The job holder will also build relationships and liaise with a rangeof internal and external stakeholders to support partnership working and effective service delivery.

The job holder will be required to carry out the following

responsibilities, activities, and duties:

• Directly line manage, and provide secondary line management, for staff to support good practice and personal development through effective supervision, coaching and facilitation of progression processes.
• Monitor and deliver procedures relating to human resources,equalities and inclusion, staff performance management, and learning and development.
• Oversee and maintain robust administrative processes togather, monitor and synthesise business performance data tosupport staff development and service improvement, and support preparation for audits and inspections.
• Maintain knowledge of, and assist with the review and improvement, of a range of organisational policies and localprocedures, providing advice, guidance, and support to staff.
• Adhere to financial compliance policies…