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HelpDesk/Support Technical Support

Frontline IT Support Analyst — Windows 11 & VIP Helpdesk

Job in Bridgend, Bridgend County, CF31, Wales, UK
Listing for: LA International
Full Time position
Listed on 2026-02-16
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Job Description & How to Apply Below
A leading ICT Recruitment Consultancy in the United Kingdom seeks Helpdesk Analysts to deliver exceptional 1st line support for clients. The role involves acting as the first point of contact for technical queries, ensuring customer satisfaction, and managing resolutions for tickets and queries. Ideal candidates should possess 2-3 years of experience, ITIL certification, and strong communication skills. The fast-paced environment requires effective troubleshooting and prioritisation abilities, making this a critical customer-focused position.
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