ICT Infrastructure Manager borough

Job Title

ICT Infrastructure Manager

Bridgend

£53,451 - £57,186 per annum

Full Time, Permanent

37 hours per week

31/07/2026, 15:00

South Wales Police is the largest police force in Wales, serving a population of approximately 1.3 million people across an area of 2,117 square miles. We are dedicated to keeping our communities safe and secure, and we rely on cutting‑edge technology to support our operations. We have recently invested heavily in our ICT department with exciting new projects and opportunities funded by significant investment.

We are going through a period of significant growth and technological change, and there has never been a better time to join.

We are seeking a highly skilled and motivated ICT Infrastructure Manager to lead a large and diverse team of highly experienced technical specialists as they develop, implement and maintain South Wales Police’s technical infrastructure. As part of the extended ICT senior management team, you will play a crucial role in designing and developing the ICT infrastructure needed for now and the future, ensuring its smooth functioning on a day‑to‑day basis.

The infrastructure comprises both on‑premise and cloud‑based services that host critical systems for our organisation, other emergency services and external partners. Your primary role will be to manage the team of technical specialists, scoping architectural designs and implementations, managing work scheduling, investigating and resolving infrastructural issues, and overseeing lifecycle management of configuration items.

• Manage the day‑to‑day infrastructure operations including servers, network, security and cloud services
• Lead infrastructure projects, including upgrades, migrations and system implementations
• Develop and maintain security protocols and procedures for infrastructure systems
• Oversee disaster recovery and business continuity planning
• Provide technical guidance to the infrastructure team and other ICT teams
• Execute the strategic vision for our infrastructure, ensuring it is secure, reliable and efficient
• Provide specialist advice and guidance on a range of complex and/or escalated technical issues

• Possess any of the following qualifications or equivalent experience:
  • • A bachelor's degree in an ICT related subject
    
    • An ICT related qualification
    
    • Demonstrable equivalent skills or experience
• Proven experience of managing a team of technical specialists
• Substantial experience of working with, and leading technological change at an infrastructure level
• Proven experience of managing day‑to‑day ICT operations
• Skilled in system integration and sound knowledge of major ICT platforms
• Experience in leading infrastructure projects
• Strong analytical and problem‑solving skills

• Training and professional development opportunities
• Local Government Pension Scheme
• 24 days Annual Leave, increasing to 29 days after 5 years of employment
• Flexible working dependent on duties
• Free on‑site parking
• On‑site fitness centre and canteen
• Collaborative and supportive work environment
• Cycle to work scheme
• Wellness programmes
• SWP Diolch Vectis & Blue Light Discount Card
• Opportunity to make a meaningful contribution to public safety and community well‑being

South Wales Police is an equal opportunities employer and is determined to attract, employ and support a workforce that reflects the diverse society it serves. We are committed to creating a working environment free from harassment, intimidation, bullying or victimisation. Applications are welcomed from all under‑represented groups and support will be available for all applicants as and when requested.