Complex Needs Manager
Listed on 2026-11-01
-
Management
This is an exciting opportunity to join the Vale of Glamorgan's Additional Learning Needs (ALN) Team as the Complex Needs Manager. The successful candidate will provide strategic and operational leadership for the Complex Needs Team, ensuring the effective delivery of statutory ALN functions and high-quality provision for children and young people with complex additional learning needs. The role includes oversight of complex casework, specialist provision and placement arrangements, dispute resolution, complaints and Education Tribunal Wales proceedings, ensuring compliance with legislation and statutory guidance.
This role offers a rewarding opportunity to make a real difference to the lives of children, young people and their families through collaborative working with schools, settings, partner agencies and families to secure positive outcomes and improve life chances for learners across the Vale.
The Vale of Glamorgan is a values-driven authority, and we are looking for someone who shares our values:
Ambitious - Forward thinking, embracing new ways of working and investing in our future.
Open - Open to different ideas and being accountable for the decisions we take.
Together - Working together as a team that engages with our customers and partners, respects diversity and is committed to quality services.
Proud - Proud of the Vale of Glamorgan; proud to serve our communities and to be part of the Vale of Glamorgan Council.
Pay Details
:
Grade 10
Hours of Work / Working Pattern
:
Full time - 37 Hours per week - Permanent
Main Place of Work
:
Civic Offices
Description: Supporting the ALN teams to ensure effective delivery of the ALN Act across the Local Authority, providing leadership, guidance and co-ordination to ensure high- quality, person-centred support for children and young people.
About you You will need:- Strong Knowledge of the ALN Act
- Experience of supporting learners with ALN needs
- Confident leadership and excellent communication skills
- Ability to build effective partnerships
- Strong organisational skills
- Sound professional judgement and a commitment to person-centred practice.
- Values-driven
- Ability to help lead change in a complex and dynamic environment.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).