Despatch QC Inspector

Responsibilities

• Ensure all activities are carried out in accordance with GMP and GDP standards.
• Perform post‑pick verification of Clinical Trial shipments to confirm that the appropriate supplies have been selected and prepared correctly for dispatch.
• Verify that temperature‑controlled shipments (cold chain, frozen) have been configured correctly, including activation of temperature monitoring devices.
• Inspect pick and pack cubicles or areas before materials or products are introduced to ensure no contamination from previous operations.
• Provide quality oversight of all point‑of‑dispatch labelling.
• Execute spot checks of warehouse log books to ensure accuracy and compliance with Good Documentation Practice.
• Cross‑functional support with the QC inspector role.
• Assist QA in investigating customer complaints and deviations.

Reduce the number of incorrect shipments or dispatch errors; drive towards a right‑first‑time approach with warehouse operators.

GCSEs in Maths & English, NVQ2 in a relevant qualification, BTEC National Diploma in Pharmaceutical Science, NVQ/SVQ Level 3 in Pharmacy Services, or National Certificate in Pharmaceutical Science.

• Previous experience within a distribution/warehouse environment.
• Experience in a GMP environment.
• Experience with in a quality role is desirable.
• High level of attention to detail essential for successful outcome.
• Experience in the clinical supply field.
• Understanding of quality standards including GMP, GCP and GDP.
• Knowledge of Sage 200 or similar enterprise management systems.
• IT literacy in standard packages (MS Office).
• Good written and communication skills.

• Customer Service.
• Team player.
• Judgement and decision making.
• Resilience.
• Self confidence.
• Excellent written and verbal communication.
• Self‑motivation / achievement drive.
• Ability to work without supervision.
• Trustworthiness.
• Conscientiousness.

PCI Pharma Services is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. At PCI, Equity and Inclusion are at the core of our company's purpose:
Together, delivering life‑changing therapies. We are committed to cultivating an inclusive workplace by holding ourselves accountable to the highest standards of understanding, fairness, respect, and equal opportunity - at every level.

• Employer pension scheme (above statutory pension).
• Competitive salaries reflective of dedication and contributions.
• Generous annual leave: 25 days plus bank holidays.
• Family‑friendly benefits designed to support family life.
• Employee referral scheme – receive £500 for a referral.
• Staff engagement with recognition schemes and long‑service awards.
• Health and wellbeing support including generous sick pay, 24/7 GP access, mental health support, and life assurance up to 4 times annual salary.
• Cycle to work scheme.
• Development opportunities through training programs, coaching, Linked In Learning and further education options.
• Donation and volunteer programme – PCI will match donations and grant 8 hours of paid volunteer time per year.