Estate Agency Property Manager

Estate Agency Property Manager

Salary: £30,000 - £40,000 per annum (negotiable based on experience)

Location:

Stoke-on-Trent (covering Staffordshire)

Engagement:
Ad-hoc start with progression to full-time, permanent leadership

Bonus & Commission:
Performance-based incentives available

Optima Plus Recruitment is exclusively partnering with a private property owner to recruit an experienced and driven Estate Agency Property Manager. This is a rare opportunity to take operational responsibility for a live residential property portfolio, while leading the setup and day-to-day management of a new estate agency office in Stoke-on-Trent.

The successful candidate will initially manage a portfolio of approximately 60-70 residential properties, with the opportunity to grow the portfolio and the agency as the business develops.

This role is suited to a property professional with essential, hands-on experience in UK property management or estate agency, who understands compliance, inspections, and operational control.

• Establish and manage the estate agency office in Stoke-on-Trent
• Take full operational responsibility for an initial portfolio of circa 60-70 residential properties
• Oversee the full lettings and sales lifecycle across the portfolio
• Conduct compliant property valuations for rental and sales listings
• Carry out routine property inspections approximately every 3 months, ensuring standards, compliance, and maintenance requirements are met
• Source and acquire new properties, including via auctions
• Manage the purchase ledger, operational finances, and supplier relationships
• Ensure full legal and regulatory compliance across all properties including EPC requirements, gas and electrical safety, tenancy legislation, AML and Right to Rent compliance
• Develop and implement operational systems, policies, and workflows
• Act as the main point of contact for tenants, landlords, contractors, agents, and local authorities
• Recruit and manage staff as the agency scales
• Maintain high standards of professionalism, ethics, and best practice

• Proven UK property management or estate agency experience (essential)
• Strong working knowledge of lettings, sales, and residential property law
• Experience managing an active residential property portfolio
• Confidence conducting valuations and managing transactions end-to-end
• Experience undertaking routine property inspections and managing compliance schedules
• Understanding of financial processes, including purchase ledgers
• Ability to independently create, implement, and refine systems and procedures
• Strong organisational, communication, and leadership skills
• Full UK driving licence and access to a vehicle (preferred)

• Experience managing a branch or high‑street office
• Knowledge of CRM systems such as Alto or Reapit
• Experience with HMOs, LHA, or supported housing
• Knowledge of property acquisition through auctions
• Ability to introduce new business, landlords, or industry contacts

• £30,000 - £40,000 base salary, dependent on experience
• Performance‑related bonus and commission schemes
• Higher packages considered for candidates who can demonstrate revenue growth, portfolio expansion, and strong industry relationships
• Salary and incentives tailored at interview stage for exceptional candidates

• Take ownership of a live, income‑generating portfolio from day one
• Play a key role in establishing and shaping a new estate agency
• Work in a business focused on compliance, professionalism, and quality
• Progress into a long‑term leadership position with financial incentives