General Assistant

Company Description

Be Part of Something New

General Assistant – Greenmeadow Community Farm

Location:

Waterton Industrial Estate, Bridgend
Pay: £12.21 per hour

Hours:

12–16 hours per week

Start Date:

ASAP
Positions available: 1 role

This is a fantastic opportunity to be part of something fresh and exciting, working across both front-of-house and back-of-house in a vibrant modern workplace.

• Supporting service in a variety of roles both front of house and back of house.
• Assisting with food preparation, basic cooking tasks, and maintaining kitchen cleanliness.
• Providing friendly, efficient customer service at counters, tills, and during events.
• Helping with stock rotation, restocking, and general organisation.
• Ensuring all areas are kept clean, safe, and welcoming for visitors.
• Working as part of a team to deliver a smooth, enjoyable experience for all guests.

• A positive, can-do attitude and a willingness to learn.
• Experience in a catering, hospitality, or customer service environment is a plus.
• Comfortable working in both kitchen and customer-facing roles.
• A team player who’s flexible, reliable, and happy to pitch in wherever needed.
• Good awareness of food safety and hygiene standards.
• Willingness to work weekends and occasional evenings as part of a rota.

• Be part of an exciting business with a great team.
• Work in a beautiful, nature-rich setting with a strong community focus.
• Enjoy a supportive team environment with opportunities to grow and develop.

As a General Assistant, you’ll play a vital role in delivering a smooth, welcoming, and high-quality experience for all visitors. Your responsibilities will span both customer-facing and behind-the-scenes tasks, supporting the day-to-day operations across the venue.

• Greet and assist visitors with a friendly, professional attitude.
• Serve food and beverages efficiently and accurately, ensuring excellent presentation.
• Maintain a clean, tidy, and inviting customer area, including tables, counters, and service points.
• Provide helpful information about the menu, venue, and events.
• Assist with basic food preparation and plating under the guidance of the kitchen team.
• Support dishwashing, equipment cleaning, and general kitchen hygiene.
• Help with setting up and clearing down service areas before and after shifts.
• Monitor and restock supplies in both front and back-of-house areas.
• Rotate stock to maintain freshness and reduce waste.
• Assist with deliveries, unpacking, and proper storage of goods.
• Follow daily cleaning routines and hygiene protocols across all areas.
• Ensure compliance with food safety standards and allergen awareness procedures.
• Maintain high standards of cleanliness in customer and staff areas.
• Work closely with kitchen, café, and event teams to ensure smooth service.
• Support colleagues during busy periods and special events.
• Communicate effectively to help resolve issues quickly and efficiently.
• Assist with the setup, service, and breakdown of seasonal events and promotions.
• Adapt to changing roles and responsibilities based on operational needs.

What We’re Looking For – General Assistant

• Previous experience in a hospitality, café, or catering environment is preferred.
• Comfortable working across customer service, food preparation, and cleaning duties.
• Confident in handling basic food and drink service, including using tills and serving customers.
• A can-do attitude with the ability to adapt to different tasks and areas as needed.
• Willing to take initiative in keeping service areas clean, stocked, and running smoothly.
• Creative and enthusiastic about contributing to seasonal displays, event setups, or promotional activities.
• Experience with stock rotation, restocking, and minimising waste.
• Highly organised, detail-oriented, and able to stay calm and efficient during busy periods.
• A team player with strong communication skills and a positive, solution-focused approach.
• Passionate about delivering great customer service and supporting colleagues across departments.
• Willingness to work flexibly, including weekends and evenings as required.