New Business Account Manager

Are you a commercially driven professional with a passion for building relationships and creating growth opportunities? We’re looking for a New Business Account Manager to join our Sales team. In this role, you’ll identify, engage, and convert prospective clients into long-term partners, laying the foundation for sustainable client growth and directly impacting ROCK’s success.

• Building, maintaining, and managing a high-value sales pipeline to deliver against ambitious monthly and annual targets
• Taking full ownership of assigned sales opportunities, from first contact through to successful closure
• Developing compelling business cases and tailored proposals to meet client needs and win new contracts
• Building trusted relationships with key stakeholders, acting as a dedicated advocate for your accounts
• Managing all commercial aspects of accounts, including agreements, contracts, and project sales
• Collaborating closely with delivery, marketing, bid, and service teams to ensure seamless onboarding and long-term client satisfaction
• Producing accurate sales forecasts and maintaining up-to-date CRM records to track pipeline and performance
• Driving cross-sales and strategic growth within your account base while acquiring new clients

• Proven experience as an Account Manager, Sales Manager, Business Development Manager, or similar sales‑related role
• Ability to communicate, present, and influence key stakeholders at all levels, including executive and C‑suite
• Strong negotiation skills with a track record of closing deals and delivering client‑focused solutions
• Knowledge of the IT industry, covering managed services, Microsoft 365, Azure, networking and infrastructure, endpoints, and cybersecurity
• Excellent relationship‑building, listening, and problem‑solving abilities
• High level of IT literacy and experience with CRM software (e.g., Halo)
• Full UK driving licence
• Desirable: Experience in managed services environments and a proven ability to support strategic roadmaps and growth initiatives.

• Paid time off for children’s events
• Enhanced maternity, paternity, and adoption pay
• Paid volunteer days
• Enhanced sick pay scheme
• Paid leave for training
• Annual well‑being allowance
• Employee Referral Program
• Employee Assistance Programme