Grants Wellbeing Worker

ROLE PROFILE:
Grants Wellbeing Worker
This is a fixed-term position until October 2026, with the possibility of
extension to March 2029, subject to continued funding.
Responsible to:
Carers Accreditation & Grants Manager
Key Internal Stakeholders:
Carers Hub Team Leads & Managers
Vale Unpaid Carers Hub
Training team
Finance team
Wider hub teams
External Stakeholders:
Commissioners
Unpaid carers
Schools
Partner organisations
Responsible for:
Volunteers

Location:

Hybrid:
Home and community based
Salary: £24,285.69 (pay review in April pending)
Hours of work:
Full time: 37.5 hours per week
Monday – Friday, flexible between 8am – 7pm
Key Purpose / WHY?
To co-ordinate and develop TuVida’s grant programmes including.

• Carers Support fund – Financial Wellbeing Service Cardiff & Vale of Glamorgan

• Short Breaks Scheme – Bridgend

• Carers Trust Grants
delivering targeted financial education, support, and direct grants for unpaid carers in financial hardship or in need
of a short break. The service aims to address both immediate financial need and support long-term financial
resilience for carers.

Key Responsibilities / WHAT?
Service Delivery

• Act as the main point of contact for all financial wellbeing and grants-related enquiries.

• Conduct research to provide up-to-date information and practical guidance to help unpaid carers maximise
their income.

• Deliver benefits checks using Money Helper tools and support carers in navigating the welfare system.

• Provide tailored financial guidance, signposting to appropriate services, and assisting carers with benefits
and grant applications.

• Plan, prepare, and chair regular grant panel meetings, ensuring a fair and transparent process.

• Communicate grant decisions to carers and arrange timely award payments.

• Actively identify, engage, and support unpaid carers, including those from seldom heard or marginalised
communities.

• Support carers in articulating their financial goals and refer them to relevant services such as the Vale
Unpaid Carers Hub, Cardiff Independent Living Service or Bridgend Carers Wellbeing Service.
Monitoring and Administration

• Maintain accurate and timely records on TuVida’s CRM system, supporting monitoring and reporting
requirements.

• Oversee the grant budget in collaboration with the finance team, ensuring monthly reconciliation and robust
tracking of expenditure.

• Contribute to contractual reporting and outcomes tracking.
Awareness and Engagement

• Promote the service across social media, online platforms, and through outreach work, with a focus on
increasing access and income maximisation for unpaid carers.

• Represent the service at events such as Young Carers Action Day, Carers Rights Day, and Carers Week,
promoting carer awareness and increasing engagement.
Service Development

• Engage with stakeholders, carers, and community partners to review and shape the development of the
service.

• Actively contribute to team meetings, supervisions, and service reviews, sharing insight to improve
outcomes for carers.

• Operate within TuVida’s policies, including safeguarding, health and safety, equality, and diversity.
Culture

• Role model behaviour with volunteers and wider staff team consistent with the values of the organisation.

• Champion the rights and wellbeing of carers and those they support.
General

• To be committed to safeguarding and promoting the rights and welfare of carers and the people they care
for.

• To comply with the Code of Practice and Code of Conduct for employee.

• To contribute to the organisation’s public profile and influence / foster good relations with statutory and
voluntary bodies.
We are an organisation led by our culture and values. Our expectation is that all employees will adhere to
behaviours that demonstrate these values in everything they do and all decisions they make. No matter what role
an employee holds in the organisation, we expect them to operate with compassion for our customers and for each
other; to fiercely protect and promote the brand and the reputation of the organisation; and to work in a spirit of
openness and trust…always challenging practice or behaviour that compromises the reputation or values in any way.
Vision Values
A society where…