Social Work Support Officer

Social Work Support Officer (Temporary) - Business Support

Temporary up to One Year (Maternity Cover).

As a Social Work Support Officer, you will assist a small team of Social Workers on a daily basis. Your role will be to proactively assist the Social Workers to manage their caseloads, whilst the Social Workers retain overall responsibility. You will work with the Social Worker and in line with agreed departmental standards and procedures, aiming to relieve the Social Worker of some basic admin tasks.

• Organise and coordinate diaries.
• Communicate with clients and professionals (verbally and in writing).
• Proactively arrange and support sensitive meetings.
• Record information on client records, update chronologies, track and monitor caseload information and extract information from various sources.

Experience of minute taking or a willingness to learn this skill is required.

Good organisational and communication skills; good analytical skills; self‑motivation and good multi‑tasking skills.

Protecting children, young people or adults at risk is a core responsibility of all council employees.

The council’s Hybrid Working Policy applies to this post. This provides a framework for establishing how you will undertake working hours between your home and the office.

Temporary up to 12 months or until the post holder returns; whichever is earlier.