Probation Service Officer - Restorative Justice Facilitator Wales

Please note:

This is a full-time post of 37 hours per week, Monday to Friday. The role involves significant travel across Wales and therefore requires a full UK driving licence and access to a vehicle.

As a Restorative Justice Facilitator, you will facilitate communication between victims of crime and people on probation or in prison to address the harm caused by crime and find a positive way forward.

The role involves promoting awareness and understanding of restorative justice across the Probation Service and partner agencies, identifying suitable referrals, undertaking risk and suitability assessments, and preparing participants for restorative interventions. You will facilitate restorative justice interventions, provide post-intervention support and debriefing, and maintain case records in line with organisational and professional standards.

Working as part of a small, geographically dispersed team, you will need to be self-motivated, organised and confident working independently whilst maintaining effective communication with colleagues and stakeholders. The role requires strong interpersonal skills, professional judgement and the ability to manage sensitive situations.

Full training will be provided. Following completion of your initial training, you will be expected to achieve and maintain Registered Practitioner status with the Restorative Justice Council and participate in ongoing professional development and supervision.

If you are successful in the recruitment process to join the Probation Service, your starting salary will be £28,064

The Probation Service offers the opportunity for annual pay progression through a Competency Based Framework (CBF), which if eligible, will see your pay increase. CBF is designed to enable you to move up through the pay band range as your competence grows.

New entrants are expected to join on the minimum of the pay band.

Probation Service also increase their pay band ranges annually in line with Civil Service Pay guidance, which will also apply an increase to band pay ranges where applicable.

The job holder will undertake the full range of work with people on probation before and after sentence. This will include assessment, sentence implementation, offender management and producing reports. The job holder will provide case management support to a full range of people on probation utilising service procedures and practice directions that underpin professional judgement.

For further information on the summary, responsibilities, activities, duties of the role and the Civil Service Success Profile Criteria which will be used in the assessment process, please refer to the full Job Description Attachment.

Skilled Worker visa changes from 22 July 2025

In accordance with current immigration rules, this role is not eligible for a new Skilled Worker visa.

From 22 July 2025, the Government introduced changes to the eligibility criteria for Skilled Worker visas. As a result:

HM Prison and Probation Service (HMPPS) cannot consider sponsoring you to work as a probation services officer unless you have held a Skilled Worker visa prior to the 22 July 2025 changes.

If you have held a Skilled Worker visa continuously, please raise this during your pre-employment checks and your eligibility will be assessed in accordance with the immigration rules and transitional provisions in place.

If you apply to be a probation services officer and you have not held a Skilled Worker visa prior to 22 July 2025, you will need to consider your options for obtaining and/or maintaining your right to work in the UK in light of these changes.

If your application is successful, you will need to ensure that you have and maintain the legal right to live and work in the Civil Service and in the United Kingdom.

HMPPS will continue to comply with UK Immigration Rules applied in the UK and Civil Service. You can read more about Skilled Worker visas and the eligibility criteria here.

Civil Service recruitment: nationality rules

This guide is intended to assist departments with managing their responsibilities on nationality rules related to Civil Service recruitment.

By managing offenders in the…