Enterprise PLM Business Solutions Lead

This position may be based anywhere in the United States and includes travel as part of the responsibilities.

The Enterprise PLM Business Solutions Lead will partner with the PLM Leader to advance the organization's Product Lifecycle Management strategy and enterprise digital thread. This role will work directly with Engineering, Manufacturing, Quality, Supply Chain, Service, IT, and other business functions to identify opportunities, design future-state processes, and develop business solutions using PTC Windchill and connected enterprise platforms. The position will serve as the primary bridge between business stakeholders and technical delivery teams.

It will translate business needs into standardized PLM processes, functional requirements, solution concepts, and implementation priorities. The role will guide how Windchill is configured and used but will not be primarily responsible for software development or deep technical coding. The successful candidate will combine strong PLM process knowledge, Windchill functional expertise, business analysis, change leadership, and enterprise thinking. This person will help move the organization from fragmented and drawing-centric practices toward governed, part-centric, BOM-driven, and digitally connected product-development processes.

Build strong working relationships with all product-data stakeholder teams. Run discovery sessions & workshops to understand processes, business challenges, data requirements, & improvement opportunities. Design future processes that improve the creation, management, approval, reuse, & distribution of product information. Identify gaps between current practices & industry-leading PLM capabilities. Challenge complexity & promote common enterprise processes across business units, product lines, & manufacturing.

Convert business problems into clear process, data, & system requirements. Develop process maps, business requirements, user stories, functional specifications, decision documents, & acceptance criteria. Ensure solutions address the underlying business need rather than recreating legacy processes in a new system. Quantify expected business value.

Develop business solutions using PTC Windchill capabilities and connected enterprise applications. Determine how Windchill will support parts, documents, CAD data, product structures, changes, configurations, manufacturing information, supplier information, & quality records. Define the functional design for Windchill object types, attributes, relationships, life cycles, workflows, roles, access controls, business rules, & user experiences. Design processes for Problem Reports, Promotion Requests, Change Requests, Deviations, Variances, Change Notices, & related change-management activities.

Establish processes for the move from CAD structures to engineering & manufacturing BOMs, process plans, and plant-specific BOMs. Solution for product configuration, options and variants, classification, supplier collaboration, project collaboration, & manufacturing process management. Evaluate solutions against business value, user experience, supportability, enterprise standards, & long‑term PLM strategy. Prioritize standard Windchill capabilities and configuration over customization. Provide functional direction to Windchill partners.

Review delivered configurations to ensure they align with approved business processes & functional requirements.

Partner with PLM Leader to translate enterprise digital-thread vision into actionable capabilities and initiatives. Help establish PLM as the governed foundation for product definitions, configurations, structures, documents, & change information. Improve flow & traceability of product information across requirements, CAD & model-based definition, parts & product structures, BOMs, manufacturing processes & work instructions, quality & compliance, supplier collaboration, ERP & MES, service, & product obsolescence.

Define system-of-record ownership & the appropriate flow of information between Windchill & enterprise systems. Identify breaks, duplications, manual handoffs, & data-quality risks in digital thread. Develop solutions for product decisions, requirements, designs, parts, BOMs, changes, manufacturing processes, & downstream execution. Support integration for Creo, Solid Works, MPMLink,…