Business Associate, Oncology- PT Evenings

Business Associate, Oncology- PT Evenings

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values—integrity, patient-centered, respect, accountability, and compassion—must guide what we do, as individuals and professionals, every day.

At Bridgeport Hospital, we are committed to providing quality medical care and treatment that is coordinated and centered on the patient’s specific needs. All employees of Bridgeport Hospital are part of the patient’s care team and contribute to a team approach of promoting access, continuous, comprehensive care and quality improvement.

• Service Excellence – Creates a great “First Impression” by demonstrating exemplary customer service skills for all customer groups including patients, families/friends, physicians, staff and support department personnel. Adheres to the “Is there anything else I can do for you?” customer service pledge.
• Interacts with patients, families/friends, physicians and staff in a helpful, courteous, pleasant and professional manner at all times, including while using the intercom.
• Collaboration and Teamwork – Assures that information is communicated in a timely, sensitive and effective way; follows through on responses as appropriate.
• Demonstrates sensitivity to the varying needs and communication styles of our culturally diverse patients, families and staff.
• Technical Expertise – Proficient skill on all computer applications and telecommunication systems. Maintains all medical records and other materials related to medical status and patient care, observing strict confidentiality within HIPAA regulations.
• Receives, distributes, processes, files and maintains all patients’ medical records and other documents relating to medical status and patient care maintaining strict confidentiality at all times.
• Positive Impact on Practice/Problem Solving – Exhibits behaviors demonstrating responsibility for creating a positive work environment. Recommends reasonable solutions to address problems.
• Ensures environment is regulatory ready, compliant, including maintaining a clean, comfortable environment for patients, families, friends and coworkers.

• Education:
  
  High school diploma or equivalent; secretarial coursework preferred.
• Experience:
  
  Minimum of 6 months work experience, preferably in a healthcare setting.
• Special
  
  Skills:
  
  Excellent communication, interpersonal, organizational skills and ability to multitask and manage time effectively; demonstrate competency with computers and keyboarding skills; ability to work in a fast‑paced, changing environment; maintain composure in stressful situations; caring, positive attitude towards patients and families.
• Physical Demand:
  Ability to lift a minimum of 40 pounds. Consistent use of body mechanics. Work involves sitting in a chair for long periods of time, standing and walking through department or facility as required.

Equal Employment Opportunity.

YNHHS Requisition