Pre Sales Consulting Engineer

1 day ago Be among the first 25 applicants

Candescent is the largest non-core digital banking provider. We bring together the transformative technologies that power and connect account opening, digital banking and branch solutions for banks and credit unions of all sizes on any core. Our Candescent solutions power the top three U.S. mobile banking apps and are trusted by banks and credit unions of all sizes. Our API-first architecture and developer tools enable financial institutions to optimize and expand upon their existing capabilities by seamlessly integrating custom-built or third-party solutions.

We provide data-driven analytics and reporting tools to help drive growth and profitability.
Self-service configuration and marketing tools give financial institutions greater control of their branding, targeted messaging and overall user experience. From conversions and implementations to custom development and customer care, our clients get expert, end-to-end support at every step.

About Us

Candescent is a leading provider of digital banking solutions, helping financial institutions transform customer experiences with cutting-edge technology. Our platform enables banks and credit unions to offer seamless, secure, and innovative digital banking services. We are seeking a skilled Pre Sales Consulting Engineer to join our team and play a key role in delivering tailored solutions to our clients.

Role Overview

As a Pre Sales Consulting Engineer
, you will serve as a key technical advisor and product expert, working closely with sales, product, and implementation teams to provide tailored solutions for our digital banking clients. You will engage with financial institutions to understand their business needs, demonstrate product capabilities, and guide them through the solution adoption process.

Key Responsibilities

• Act as a trusted advisor to prospective and existing clients, understanding their digital banking needs and challenges.
• Represent our Digital Banking Platform throughout the sales process by preparing and delivering effective demonstrations, presentations and technical workshops reflective of client and prospect strategic goals and key business drivers for Digital Banking as it relates to the retail and business experience.
• Understand our Digital Banking Platform strategic direction and roadmap; present current and future functionality tied to business value; and communicate updates to the Sales and Digital Strategy Management teams.
• Work closely with the sales team to provide pre-sales technical expertise, including responding to RFPs/RFIs and conducting solution assessments.
• Collaborate with product management and development teams to relay customer feedback and influence future product enhancements.
• Assist in the implementation process by ensuring the proposed solutions align with client expectations and technical requirements.
• Develop and maintain strong relationships with key stakeholders at financial institutions.
• Stay up to date on digital banking trends, regulatory requirements, and emerging technologies to provide thought leadership.
• Maintain Subject Matter Expertise (SME) specific to Business Banking, Payments, and back-office processes.
• Provide answers to questions about our Digital Banking Platform and strategy as they are presented by prospects, clients, and internal team members via a portal.
• Create and maintain up-to-date resources for others with the organization, including but not limited to PowerPoint presentations, recorded sales demonstrations, industry articles, and the interactive sales demo.
• Convey customer and prospect feedback specific to the Business Banking and Payments solutions, amongst other solutions, to the broader team through proactive and ongoing communication. Act as an advocate within the field to articulate the Platform’s strategic direction and priorities to deliver an outstanding financial institution and end user experience.

Qualifications & Experience

• Bachelor’s degree in Computer Science, Information Technology, Business, or a related field.
• 3-7 years of experience in a Solution Consulting, Pre-Sales, or Business Analyst role within the digital banking or fintech…