Independent Field Auto Appraiser - Stratford, CT

Independent Field Auto Appraiser - Stratford, CT

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INDEPENDENT FIELD AUTO ESTIMATOR

Alacrity Solutions is a nationwide appraisal company with a local presence. Alacrity offers the best technology and management resources available to achieve our client’s objectives. We offer great opportunities for experienced Independent Appraisers. Join our dedicated team today and build your exciting career with us.

Alacrity Solutions

INDEPENDENT FIELD AUTO ESTIMATOR

Auto Estimators verify and accurately provide electronic estimates on the cost of repairs on automobiles so that our clients can determine a fair amount for settlement. An estimator reviews each assignment by speaking with the owner or representative, researching records, and inspecting any involved property, to the satisfaction and approval of the client and/or claimant.

• 1+ years field claims experience including auto claims
• Electronic estimating experience using one or all estimating platforms:
  Mitchell, CCC, Audatex
• 1+ year, strong customer service and conflict resolution competency
• 1+ year, ability to work independently (self-motivated)
• Excellent organization, attention to detail and adaptability
• Contacting Alacrity clients to complete inspections/appraisals within given time frames
• Smartphone or other device capable of taking quality photos and transmitting them

• Promptly and effectively handles all assignments to conclusion. Makes decisions within delegated authority as outlined in client policies and procedures. Adheres to high standards of professional conduct consistent with delivering superior service
• Maintains current knowledge of local industry repair procedures and local market pricing
• Has a working knowledge of Department of Insurance and State Regulations
• Submits detailed auto inspections, reports summarizing damages, or any possible open items that may surface
• Able to identify potential and questionable damages reported by owner and communicate findings with client
• Plans and navigates daily routes efficiently using the Optimizer Automation tool to assist with quicker inspections and appraisals
• Inspects all angles of vehicle, interior and exterior, visually and manually
• Establishes repair requirements and cost estimates for losses; evaluates and negotiates operations and cost of repairs
• Delivers a positive customer service experience to all internal, external, current, and prospective clients
• Meets cycle-time and quality KPIs in a fast-paced, performance-driven environment
• Articulates decisions and technical knowledge both verbally and in writing
• Reliable transportation, valid state driver’s license, and safe driving record
• Professional business attire and appearance while carrying out services to the public

• State licensing required (if applicable)
• Appraiser’s license – if applicable to location
• Adjuster’s license - if applicable to location
• I-CAR Certification preferred
• High School diploma or equivalent preferred

• Previous auto estimating experience required
• Mitchell, CCC, Audatex experience a plus

• Self-determined scheduling with the ability to manage your day

100% travel is required within designated working territory based on assignment locations. Normal office or field claims environment. Ability to operate a motor vehicle for up to 8 hours daily, repeatedly entering and exiting the vehicle. Must be able to make physical inspections of auto loss sites. Must be able to work outdoors in all types of weather. Available to work catastrophic loss events.

Willingness to work irregular hours and travel with possible overnight requirements is a plus.

• CPU:
  Intel or AMD Processor (4 core / 2.7 GHz or better)
• Memory: 8GB RAM
• Storage: 128 GB SSD or larger
• Windows 11 Professional
• Recommended: 1920 x 1080 or better / Minimum: 1366 x 768 or better
• Microsoft Office: 2016/2019 or Microsoft Office 365
• Google Chrome
• Smartphone (iOS or Android) – recent model

Visit our website by clicking the link below:
Alacrity Specialty and Auto Solutions

Alacrity will only retain your personal information for as long as is reasonably necessary to accomplish the purpose of collecting your personal information but not longer than 4 years.

Seniority level
Entry level

Employment type
Full-time

Job function
Management and Manufacturing

Industries
Claims Adjusting, Actuarial Services

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