Manager, Utility Programs

Overview

Aquarion Water Company is the public water supply company for more than 750,000 people in 72 cities and towns throughout Connecticut, as well as serving customers in Massachusetts and New Hampshire. It is the largest investor-owned water utility in New England and among the seven largest in the U.S. Based in Bridgeport, CT, it has been in the public water supply business since 1857.

Across its operations, Aquarion strives to act as a responsible steward of the environment and to assist the communities it serves in promoting sustainable practices. Aquarion Water Company is a wholly-owned subsidiary of Eversource.

The Manager of Utility Programs is responsible for leadership, management, and/or support roles in all aspects of water main planning, design and execution for the water systems in coordination with the Aquarion Management Teams in place for each of these systems as part of the overall Engineering and Planning Team. The Manager is responsible for managing and enhancing State (PURA, OCC, CTDOT, etc.)

and local (CEOs, fire, police, public works, sewer authorities, etc.) external relationships related to all Aquarion waterworks projects. The Manager is responsible for identifying and meeting internal customer expectations and is responsible for managing pipeline contracts related to replacement, rehabilitation, relocations, main extensions, plant improvements and emergency work. The Manager will work with the Vice President of Engineering to ensure that proper priority is given to planned water main projects and other waterworks programs such as WICA.

• Work with Engineering and Planning team to develop 5-year and 1-year plans for projects that have been assigned.
• Schedule and run monthly coordination meetings with Utility Operations Staff to discuss projects, timing and coordination. This will include developing agendas, inviting appropriate staff, and preparing meeting minutes.
• Provide technical and/or operational assistance.
• Manage and direct activities relating to external affairs for various waterworks construction activities. Coordinate interactions with external entities to ensure waterworks projects are executed in a timely, efficient, and courteous manner.
• Develop and implement integrated policies and procedures to ensure compliance with local and State regulations, improve efficiency and quality of construction projects through interaction with municipalities and pipeline contract partners.
• Plan, develop and implement goals and objectives for target achievements.
• Modify and/or develop appropriate specifications, standards and details and provide input in the prioritization of projects based on information collected from internal and external information gathering efforts.
• Responsible for planning, managing and reporting on WICA program in coordination with Rates and Regulations and the Engineering and Planning team.
• Develop plan for long term and short-term infrastructure improvements, develop master plans and capital improvement plans and review system expansion and replacement plans.

• Pipeline Consultants and Contractors
  • Participate in the selection of consultants for the design of improvements and review possible addition of water main contractors to the approved list for bidding.
  • Manage KPI’s (Key Performance Indicators) for pipeline contractors.
  • Develop and implement integrated policies and procedures to ensure contractors adhere to specifications, improve tracking of expenses on all projects, approve invoices and related expenses, and make recommendations for approval.
  • Review unit cost performance and make recommendations for improvement on an annual basis during the 1st quarter.
  • Review design drawings, specifications and processes related to waterworks.
  • Participate in regular meetings (monthly, quarterly) with pipeline contractors to review performance metrics, identify and address issues, implement corrective actions, and address Construction Safety.
  • Work with Purchasing Department in developing associated contract bids to address efficiencies and reduce costs.

• Paving Program
  • Coordinate all municipal and state annual…