Assistant Director of Graduate Admissions

Description The mission of The University of Bridgeport is to promote academic excellence, personal responsibility, and commitment to service. Distinctive curricula in an international, culturally diverse supportive learning environment prepare graduates for life and leadership in an increasingly interconnected world.

POSITION SUMMARY The Assistant Director of Graduate Admissions reports directly to the Assistant Vice President (AVP) of Enrollment Management and is a key leader within the Enrollment Management division. This position is responsible for growing domestic graduate enrollment at the University of Bridgeport by building and converting a strong applicant pipeline, developing new recruitment markets and partnerships, and leading a team of Graduate Admissions Counselors to achieve individual and team enrollment goals.

The ideal candidate is a results-driven recruiter and an engaged people focused leader. Someone who personally carries a recruitment territory, coaches counselors to performance, uses data to manage the funnel, and partners with academic departments to bring the right students into the programs.

SPECIFIC RESPONSIBILITIES Team Leadership & Performance Management Supervise, train, and develop a team of Graduate Admissions Counselors, including onboarding, daily coaching, and annual performance evaluations.

Establish and assign individual inquiry, application, admit, deposit, and enrollment goals for each counselor, aligned to program-level and divisional enrollment targets.

Monitor counselor activity and conversion metrics weekly; conduct regular one-on-one goal reviews and implement performance improvement plans when goals are not being met.

Model a high-performance, student-centered service culture with clear expectations, timely follow-up, and professional standards for every prospective student interaction.

Serve as a member of the Enrollment Management leadership team and act on behalf of the AVP as needed.

Recruitment & Business Development Manage a personal recruitment portfolio with individual enrollment goals, carrying a caseload while leading the team.

Identify, build, and grow new sources of graduate enrollment, including corporate and employer partnerships, healthcare and school district relationships, community organizations, and articulation pathways with regional colleges and universities.

Develop and execute strategies to generate inquiries and convert them to applicants, admitted students, deposits, and enrolled students, with particular focus on reducing melt.

Represent UB at corporate visits, graduate and career fairs, information sessions, and on-campus and virtual recruitment events.

Advise prospective graduate students on program fit, admission requirements, and next steps toward enrollment.

Strategy, Marketing & Data Help develop and implement the annual graduate recruitment, marketing, and communication plan for each graduate program offered at the Bridgeport campus.

Partner with Marketing to coordinate messaging that highlights program differentiators and to identify the channels that deliver the strongest return on investment.

Produce weekly funnel reports by program and counselor, forecast enrollment against goal, and use data to make strategic recruitment decisions.

Track the effectiveness of outreach campaigns and recruitment events, including cost per inquiry, cost per application, and conversion rates.

Work with the University Webmaster to keep graduate admissions and program web content current, accurate, and compelling.

Operations & Academic Partnership Oversee timely and accurate processing of graduate applications, from file preparation and completion through evaluation, decision, and final file reconciliation.

Serve as the primary admissions…