Program Assistant

The Program Assistant is responsible for the provision of a wide range of administrative duties supporting the day-to-day function of the domestic violence programs. The position will support, and work in concert with the DV Manager, Intake Coordinator, group facilitators, and clients as needed.

This is a 40 hour per week, in-person position and is located in the greater Bridgeport, CT area. The starting rate for this position is $20/hr.

• Sending communications via text message, letters, and/or phone calls to new clients entering programs
• Entering notes and data into the electronic records.
• Assisting the Manager and Intake Coordinator in managing the flow of clients in various programs: FVEP, Evolve and Explore.
• Conduct orientation and occasional intake assessments to clients entering assigned DV programs
• Maintaining physical files, creating files for new client intakes
• Adhering to best practices related to gender responsive and trauma informed strategies
• Reception/security area coverage as needed, and the overall front-line operations (about 20 hours a week.)
• Cultivating and maintaining professional relationships with the guests/clients and staff who enter the building
• Communicating accurately and swiftly to referral sources
• Special projects and other duties as assigned by the DV Manager/Director

• Excellent communication and organizational skills along with attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Ability to multi-task and function well in a high-paced environment.

• Fluency in Spanish is preferred

• Experience with Data collection and submission required
• Experience with Excel, Microsoft 365, Microsoft Word and database portals required
• Minimum 2 years’ experience working in an office setting providing customer services both virtual and in person required
• Minimum of associate’s degree or administrative training certificate preferred

Minimal Travel - as needed for training, seminars, program events, etc.

CRJ offers eligible employees medical, dental, and vision coverage, paid time off and holidays, life and disability insurance, and a retirement plan with a company match. Additional benefits include tuition assistance, an employee assistance program, training and professional development opportunities, and voluntary benefit options.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice based on business needs.

Community Resources for Justice (CRJ) is a nonprofit organization dedicated to changing lives and strengthening communities through direct service, advocacy, and innovation. We operate across four core service lines:

• Community Strategies (CS): Supporting adults with developmental disabilities to live independently and thrive in their communities. Providing a range of top-quality residential and nonresidential programs for men and women with intellectual or developmental disabilities in Massachusetts and New Hampshire. Our programs offer individual and group treatment and are geared toward promoting independence and improving life skills. Clients also receive support with job development, on-the-job coaching, and educational opportunities.
• Reentry Services (RS): Supporting…