Embedded Service Technician II

Securitas Technology Corporation (STC) Technology and Solutions groups are experiencing tremendous success, and we currently have an Embedded Technician opening for team-oriented individuals possessing vocational training in electronics or electromechanical engineering. In this role, you will be responsible for providing service on STC products at customer sites. The position provides customer contact for all post-installation problems on security systems and equipment, as well as, special project work, when needed.

STC is a leading, global provider of integrated security and facility solutions that contain best-in-class products and award-winning services for an organization's unique needs. STC security solutions include product and service outsourcing that integrate cross-disciplinary functions into comprehensive technology-centered customer solutions on a cloud-based platform spanning hardware and software capabilities.

Required

CT Low Voltage License required, no exceptions. (E-2 or C-5). Responsibilities Services intrusion, CCTV, and access control security systems. Performs scheduled, routing preventive maintenance on a variety of equipment/systems under contract agreement by inspecting, adjusting, cleaning, and calibrating systems and checking out equipment to ensure it’s in satisfactory working order. Completes maintenance, within assigned hours, in a manner that reduces emergency calls and results in achieving the goal of zero call backs.  

Assists with the start-up of new equipment or system installation and adjusts as needed to ensure the system is operational.  May plan schedules, lay out basic electrical equipment installations, and assist in the start-up and check-out of new systems installations.  Presents a professional image both in personal and vehicle appearance. Performs work assignments in a safe manner and within specified cost limits.

Promotes, builds, and maintains good customer relations and assists with contract retention.  Maintains company propriety and documentation in accordance with established policies; handles proprietary information in the prescribed manner; adheres to and supports Securitas Technology policies and procedures including all safety requirements.  Keeps abreast of changes and new developments in products and technology.

Attends and completes training programs as requested.

Job Requirements High School diploma or GED required, Vocational/Technical Degree in electrical, security, or computer systems preferred. MUST HOLD a minimum of 1-2 years of experience installing and/or servicing Access Control and CCTV Pro Watch Genetec

AXIS IP Cameras Door Hardware troubleshooting

Software House Controllers Schlage wireless locks

Automatic doors openers

Video

Victor/Video Edge Certification Camera Troubleshooting Media Converter Fiber/IP Technology Lead Installation, programming, and maintenance of Honeywell Pro Watch access control systems

Configure, troubleshoot, and optimize Genetec Security Center and platforms

Strong working knowledge of Windows Server and Client environments

Strong working knowledge of Microsoft Office (Word, Excel, PowerPoint)
Strong written and verbal communications skills

Working knowledge IP video and addressing

Excellent problem solving and analytical skills

Excellent time management skills

Positive attitude and strong work ethic Carry items up to 75 pounds. Ability to work on-call on a rotational basis covering after hours & weekend emergency calls. A valid state driver’s license, without restrictions, is required. Securitas Technology offers comprehensive benefits including:

Highly competitive salary

Company training and industry leading certification program

Company Vehicle Company Cell Phone Medical, Dental, Vision, and Life Insurance Company Paid Short Term and Long-Term Disability
401K with 60% Match up to 6% of salary

Paid vacation, holiday and sick time Educational Assistance Exceptional growth opportunities

Wide variety of employee discounts on travel, equipment, and more!______________________________________________________________________________________________________________________________________________________________We are a nationwide provider of security solutions and an equal opportunity employer committed to a diverse workforce. Our core values of Integrity, Vigilance and Helpfulness are proudly demonstrated daily by our employees to our customers and the communities we service.