Case Manager, AIC

Community Solutions Inc is seeking a Full-Time Bilingual Case Manager to join our team at our Bridgeport AIC program. The AIC, or Alternative in the Community program is a community-based alternative to incarceration and provides multifaceted intervention services for offenders awaiting trial, or who are on probation or parole. The program uses Motivational Interviewing techniques and curricula-driven, evidence-based models designed to assess the needs of each client to reduce individual risk factors.

As a Case Manager, your role will be to facilitate general case management duties including intake, assessment, case record management, and discharge preparation.

Community Solutions Inc. (CSI) is a nonprofit organization that promotes the responsible citizenship, accountability, and well‑being of individuals and families involved, or at risk of involvement, in the child welfare, juvenile justice, or criminal justice system. Since CSI’s founding in 1962, it has been a pioneer in the community-based service. We have been delivering supervision, treatment, and comprehensive individualized services to help clients interact more effectively in their communities and become productive citizens.

Using this plan we built the first ever halfway house in New England which has now been replicated and grown to almost 50 programs in 9 states. For over 50 years, CSI has been building upon its successful foundations and has been expanding its services to serve thousands of adults, youth, and families each year.

CSI understands clients and staff have been impacted by trauma. CSI is becoming a trauma‑informed organization by hiring individuals with existing experience in trauma‑informed practices as well as supporting ongoing staff development with trauma‑informed practices. This will include learning to recognize symptoms of trauma and how to respond, through training starting at orientation and throughout their career  is committed to systematically evaluating the integration of the trauma‑informed values of safety, trustworthiness, choice, collaboration, and empowerment at all levels of the organization’s policies, procedures, and structures to guard against the possibility of re‑traumatization.

• Within 5 days of referral collect all intake information and enter into CSI and CSSD data collection systems on the day the data is obtained.
• Perform client needs assessments within 5 days of intake and enter data into CSI and CSSD data collection systems on the day the data is obtained.
• Initiate clients into group within 15 business days from the date of referral.
• Actively participate in Service Team Meetings by presenting new client assessments, clients nearing completion of service, any clients with poor attendance or participation and presenting any new cycles that clients can be placed in. Provide and elicit peer support for client issues as needed.
• Develop and document individual service plan goals with clients within 5 days of intake and review with client on a bi‑weekly basis. Monitor treatment stipulations, job readiness preparation and community resource referrals.
• Schedule, conduct, and document individual counseling sessions that address client personal issues and program performance. Enter each session into CSI and CSSD data collection system on the day the session is held.
• Maintain client files and ensure compliance with Agency policy regarding confidential information. This confidentiality must be maintained even if you are no longer an employee of CSI.
• Submit pre‑trial progress reports to your supervisor for review 4 days prior to the court date. All pre‑trial reports are to be submitted to the court 2 days prior to the court date.
• Submit Monthly progress reports for probation clients to your supervisor for review 4 days before date due. All progress reports are due to probation by the 10th of each month.
• Communicate client non‑compliance to the referral source within 24 hours. Document communication in CSI data collection system.
• Complete incident reports as needed and submit to PD prior to leaving shift.
• Record all sessions with clients and follow procedure to upload these…